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Form of workJob Description
We invite you to join our independent medical supply company in Southern California, General Home Medical Supply, Inc.
We currently have an opening for a Patient Service Representative, providing needed medical equipment to patients with experience in Medical Insurance Benefits/Eligibility Verification and Authorization. This full time career opportunity will have a Monday through Friday from 8:00am to 5:00pm schedule, and is located in Westlake Village, CA.
Responsibilities:
- Perform patient registration, Insurance Verification and collect co-pays.
- Request prior authorizations and supporting clinical documents.
- Communicate professionally, both verbally and written.
- Work independently in the resolution of complaints and other service related issues.
- Collect and enter patient data into an electronic medical record (EMR).
- Answer phones and contact patients, healthcare professionals and insurances over the phone.
- Answer patient questions about billing and orders.
- Coordinate delivery of prescribed durable medical equipment and supplies through our vendors/distributors.
- Maintain quality/productivity standards and update a daily/monthly log of transactions.
- Cross-train and help as needed in other departments (i.e., Maternity Department.).
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
The mission of General Home Medical Supply is to be the leading supplier of healthcare products and services helping to alleviate pain, restore health and extend life to the communities we serve. GHMS manages our business with the highest standards of ethics, trust, and integrity by consistently emphasizing superior quality and Customer Service, as well as operational excellence. We strive for the highest uncompromising dedication to our employees and our customers.
