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Form of workSalary: $20.62 - $25.06 Hourly
Location : Montclair, CA
Job Type: Part-Time
Job Number: 20240227-2
Department: Human Services
Opening Date: 02/27/2024
Closing Date: 3/12/2024 6:00 PM Pacific
FLSA: Determined by Position
Bargaining Unit: N/A
Max Number of Applicants: 165
The contents of the job bulletin should not be construed as an implied contract. All information is subject to change and the City is not bound to any information or errors contained in the bulletin.
This posting may close earlier than the indicated closing date if an excessive number of applications is received. The closing date may also be extended, or the job may be re-posted if an insufficient number of applications is received during the initial posting period.
Job Description
Under general supervision, answers multiline telephone system; directs visitors; performs varied clerical, record-keeping, and copying duties; assists other front-desk employees; utilizes the recreation management and financial software, processes payments, performs data entry; types reports; collects and tracks forms; and does related work as required
Essential Job Duties
Answers multiline telephone system; responds to inquiries and directs calls to appropriate locations; takes messages and relays to proper parties; assists citizens at front desk; takes fees and generates receipts; prepares file folders; checks and tabulates statistical information; copies and collates material and uses various office equipment; ensures necessary supplies are stocked daily for duplicating machine and other office equipment; and makes office machine repair service calls; performs data entry for various programs by transcribing sign-in sheets; enrollment records; develops data reports using Microsoft office programs including Microsoft Excel. May perform duplicating machine operation duties or carry out a variety of bookkeeping functions, and performs other duties as assigned. Additionally, a Customer Service Representative/Office Specialist will be responsible for the recreation management and financial software. In this capacity, enrolls participants in recreation programs; processes payments; generates receipts; receives daily deposits from various programs; and assists residents over the phone with troubleshooting online recreation management software.
ORGANIZATIONAL RESPONSIBILITIES
This class reports to an assigned department supervisor or manager.
Qualifications, Knowledge, Skills, and Abilities
Knowledge of: Operation of multiline telephone system, cash register, photocopier, computer, shredder, and various other office equipment; simple filing methods and record-keeping methods; financial and statistical clerical work and a basic understanding of bookkeeping; proficiency in Microsoft Office programs and understanding of general office methods and procedures.
Skills/Abilities to: Operate various office and duplicating equipment; use proper English; understand oral and written instructions; type accurately; maintain high degree of accuracy and efficiency with minimum supervision; operate multiline telephone system; operate cash register; deal tactfully and politely with public and coworkers; make simple mathematical computations; and handle multiple tasks simultaneously in a calm and professional manner. Experience with Microsoft Word and Excel and being bilingual in Spanish/English is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting including use of standard office equipment, including a computer; to operate a motor vehicle; to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, running, throwing, and stooping in the performance of daily activities, including leading recreational activities. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds.
EDUCATION AND EXPERIENCE
Graduation from High School or G.E.D. required. Two years of responsible clerical experience desirable.
LICENSE
Possession of a valid California driver's license and proof of insurability required.
The City of Montclair is an Equal Opportunity Employer.
This position is not eligible for benefits.
01
Do you have a High School diploma or GED?
02
How many years of clerical experience do you have?
03
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Required Question
Location : Montclair, CA
Job Type: Part-Time
Job Number: 20240227-2
Department: Human Services
Opening Date: 02/27/2024
Closing Date: 3/12/2024 6:00 PM Pacific
FLSA: Determined by Position
Bargaining Unit: N/A
Max Number of Applicants: 165
The contents of the job bulletin should not be construed as an implied contract. All information is subject to change and the City is not bound to any information or errors contained in the bulletin.
This posting may close earlier than the indicated closing date if an excessive number of applications is received. The closing date may also be extended, or the job may be re-posted if an insufficient number of applications is received during the initial posting period.
Job Description
Under general supervision, answers multiline telephone system; directs visitors; performs varied clerical, record-keeping, and copying duties; assists other front-desk employees; utilizes the recreation management and financial software, processes payments, performs data entry; types reports; collects and tracks forms; and does related work as required
Essential Job Duties
Answers multiline telephone system; responds to inquiries and directs calls to appropriate locations; takes messages and relays to proper parties; assists citizens at front desk; takes fees and generates receipts; prepares file folders; checks and tabulates statistical information; copies and collates material and uses various office equipment; ensures necessary supplies are stocked daily for duplicating machine and other office equipment; and makes office machine repair service calls; performs data entry for various programs by transcribing sign-in sheets; enrollment records; develops data reports using Microsoft office programs including Microsoft Excel. May perform duplicating machine operation duties or carry out a variety of bookkeeping functions, and performs other duties as assigned. Additionally, a Customer Service Representative/Office Specialist will be responsible for the recreation management and financial software. In this capacity, enrolls participants in recreation programs; processes payments; generates receipts; receives daily deposits from various programs; and assists residents over the phone with troubleshooting online recreation management software.
ORGANIZATIONAL RESPONSIBILITIES
This class reports to an assigned department supervisor or manager.
Qualifications, Knowledge, Skills, and Abilities
Knowledge of: Operation of multiline telephone system, cash register, photocopier, computer, shredder, and various other office equipment; simple filing methods and record-keeping methods; financial and statistical clerical work and a basic understanding of bookkeeping; proficiency in Microsoft Office programs and understanding of general office methods and procedures.
Skills/Abilities to: Operate various office and duplicating equipment; use proper English; understand oral and written instructions; type accurately; maintain high degree of accuracy and efficiency with minimum supervision; operate multiline telephone system; operate cash register; deal tactfully and politely with public and coworkers; make simple mathematical computations; and handle multiple tasks simultaneously in a calm and professional manner. Experience with Microsoft Word and Excel and being bilingual in Spanish/English is highly desirable.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting including use of standard office equipment, including a computer; to operate a motor vehicle; to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, running, throwing, and stooping in the performance of daily activities, including leading recreational activities. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds.
EDUCATION AND EXPERIENCE
Graduation from High School or G.E.D. required. Two years of responsible clerical experience desirable.
LICENSE
Possession of a valid California driver's license and proof of insurability required.
The City of Montclair is an Equal Opportunity Employer.
This position is not eligible for benefits.
01
Do you have a High School diploma or GED?
- Yes
- No
02
How many years of clerical experience do you have?
- None
- Less than 1 year
- 1 to 2 years
- 2 to 3 years
- 3 or more years
03
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
- Yes, I understand and agree
- No, I do not agree
Required Question
