Patient Care Coordinator/ Front Desk

Responsibilities:
- Greet and check-in patients upon arrival at the dental office or medical facility
- Schedule and confirm patient appointments using dental office software (Eaglesoft)
- Collect and update patient information, including medical history and insurance details
- Answer phone calls and respond to patient inquiries in a professional and friendly manner
- Maintain patient records and ensure accuracy of medical or dental charts
- Coordinate referrals to specialists and follow up on patient treatment plans
- Assist with billing and insurance claims processing
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide excellent customer service and ensure patient satisfaction throughout their visit

Requirements:
- Previous experience as a dental receptionist, medical receptionist, or Patient Care coordinator preferred
- Familiarity with dental or medical office procedures and terminology
- Proficiency in using dental or medical office software
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy

- A people person with an exacting mindset

- Enthusiasm, as well as customer service experience

- Building and sustaining long term relationships and quality connection

- Mature team player who communicates through challenges, and is open to coaching

- Desires personal and professional growth

- Loves and follows systems

- Critical thinking and problem-solving skills

- Ability to multi task

Come Join our team at Prime View Dental!

We are a group of highly trained and motivated professionals seeking a front office team member. We strive to stay current in the latest aspects of clinical dentistry, as well as patient communication and compassionate, high quality care. We value long term friendly relationships with our patients and team members. This is an office that appreciates your expertise and talents and provides and environment for professional development and growth.

Wage: $30-$45/hour (dependent on experience)

Retirement plan: 401K with 4% company match/profit sharing potential

Health Insurance contributions for participating HSA plans

Vacation/Sick pay

Availability between the hours of à Tuesday-Thursday 7:30am-5:00 pm, Fridays 7:30am -3:00pm

Job Type: Full-Time/Part-Time

Job Types: Part-time, Full-time

Salary: Hourly plus Benefits.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: $30.00 - $45.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Uniform allowance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Pediatrics
• Primary Care
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person