Patient Care Coordinator - Clinical Assistant

Company Overview

Boulder Longevity Institute (BLI) is a leading internationally recognized cellular (regenerative) medicine practice whose goal is to change medicine. We offer our clients a complete range of unique, innovative, and personalized healthcare services. Our clients enjoy access to the most advanced, research-based longevity medicine available, led by Elizabeth Yurth, MD, a dual board-certified, multi-fellowship, internationally acclaimed thought leader, in the functional/regenerative/cellular medicine space.

By combining orthopedics, regenerative medicine, and cellular medicine, BLI offers the latest in leading-edge treatment options, including Bioidentical Hormone Replacement Therapy, Next-Generation Regenerative Orthopedic Procedures, Regenerative Peptide Therapy, and more.

Position Overview

BLI is seeking a highly organized, energetic, and patient-care-focused individual to join the BLI team. As a part of the BLI team, we strive to hire and grow our team with like-minded individuals who are equally passionate about optimizing their health and about helping others, as well as are dependable, intelligent, and motivated to make a difference in the world. You will have the opportunity to dive into various aspects of the BLI Ecosystem, including providing Clinical Support, managing Patient Care and Communication, and supporting Operational Efficiencies.

The Client Care Coordinator is responsible for overseeing the end-to-end patient experience. As a Client Care Coordinator, you will be trained to understand the medical protocol set forth by BLI and Dr. Yurth to assist clinical providers in the delivery of high-touch, personalized medicine to BLI's diverse clients from around the world.

Who Should Apply:

You need to be bright, motivated, organized, willing to learn, growth-minded, and ready to apply your skills and experience to make a difference in a business that is at the forefront of the next generation of medicine. Previous experience working in a healthcare field and/or in a clinical setting is preferred, but not required.

Requirements

• Exceptional Customer Service by maintaining outstanding standards
• Ability to work on-site during clinic business hours, M-F, 9am to 5pm
• Nice to have: Active certification in Medical Assistant or Phlebotomy

Primary Job Functions

Patient Care Coordination and Communication:

• Provide ongoing patient guidance and support
• Create a summarized patient Action Plan from the Provider's SOAP note
• Conduct scheduled check-in appointments and onboarding of patients
• Educate patients with a solid knowledge of the services offered
• Document patient progress notes in the patient chart
• Rooming of patients
• Perform testing and scans, including but not limited to, brain and body scans
• Provide patient injection training, as needed

Lab Management:

• Prepare, order, and track laboratory orders
• Conduct a preliminary review of labs
• Schedule lab review with the Provider
• Prescription Management and Ordering

Clinic Administration, including:

• Assist with Provider patient referrals
• Attend weekly staff meetings to support clinical process improvement and efficiency
• Ensures all documentation is properly uploaded to the patient record
• Second-tier support answering phones and managing the patient portal

Secondary Job Functions

• Conduct follow-up calls to patients, as needed
• Support in the management of inventory levels of clinical supplies
• Support day-to-day needs of the clinic

BLI Employee Benefits:

• Paid Time Off: Participation in the Company's Paid Time Off ("PTO") Program is offered to all full-time employees
• Paid Sick Leave: Participation in the Company's Paid Sick Leave Program
• Paid Holiday Plan: Participation in the Company's Paid Holiday plan (currently 11 days of paid holiday time including one full week off between Christmas and New Year's)
• In-house Health Benefits: no-cost curb-side provider consultations, along with labs, supplements, peptides, regenerative services, prescriptions, and other Company services at discounted rates
• Private Label Supplements: offered at cost
• Online Learning Academy: Access to the BLI online educational platform, to continue learning areas of medicine that appeal to your interests
• Health Insurance & HSA: Resources, Guidance & Support provided

Extensive Voluntary Benefits:

• Annual Lab Draw with review from a BLI Provider
• Quarterly SECA Scan body composition analysis
• Quarterly Vitamin Infusion Therapy
• Quarterly Staff Detox Program conducted as a team
• Semi-Annual Access: Brain Health Program and Infusion Therapy
• Encouraged Education & Training in support of continuous learning and growing

Opportunity for Professional Growth:

On the anniversary of your employment, BLI Management will conduct an Employee Evaluation to evaluate your performance and long-term goals in order to assess potential opportunities. At BLI, we support career growth opportunities and welcome insight into your professional goals.

TO APPLY:

Please include a resume in a PDF format, and a short, cover letter.

In Summary:

Our tagline is "Tomorrow's Medicine Today" and we have consistently provided innovation and new treatment protocols to back that up. If you would like to be part of a rapidly evolving company committed to providing an extraordinary client experience, changing the way medicine is practiced, and improving lives every day - if you would like to become part of The BLI Family - please apply!

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Work setting:

• Clinic
• In-person
• Private practice

Ability to commute/relocate:

• Boulder, CO 80303: Reliably commute or plan to relocate before starting work (Required)

Application Question(s):

• Are you currently certified as a Medical Assistant or Phlebotomy Technician?

Shift availability:

• Day Shift (Required)

Work Location: In person