- Register and schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
- Additional duties may include:
- scheduling imaging and procedures within their local clinic
- Scheduling ancillary appointments
- Completing patient data forms
- Coordinating provider referrals
- Retrieving medical records
- Completes precertification authorizations as required.
MINIMUM QUALIFICATIONS:
- Preferred high school diploma or GED.
- 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
- A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
- A successful candidate will possess the following competencies and skills: Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Salary:
- $16.80-$27.70/hour
- The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity. This position is eligible for shift differentials.
Additional Details:
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.