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Form of workPatient Care Coach
Build your career with purpose, by helping patients take back their lives through meaningful connections and innovative approaches. If you are passionate about providing the highest level of Patient Care and working in a professional environment, join our team and make a difference!
Serenity is seeking an empathetic and motivated Patient Care Coach for our Lehi, UT clinic. In this role, you get the opportunity to help patients take back their life through interventional treatment options. As a patient coach you will primarily administer TMS (Transcranial Magnetic Stimulation) and build relationships while connecting with patients throughout the duration of their treatments.
Job: Full-time (Afternoon Shift)
Location: Lehi, UT
Pay: From $20 per hour
Shift Hours: 1:30 p.m. to 9 p.m.
Benefits
- Career Growth Opportunity
- Paid Time Off
- 10 Major Holidays Off
- Employee Referral Program
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
- Paid Training and Certification
Other Responsibilities
- Provide excellent Patient Care and support while developing trust and rapport.
- Maintain communication with providers regarding patient’s treatment.
- Demonstrate a high level of professionalism, empathy, and positivity for our patients.
- Follow implemented TMS protocols.
- Monitor and report changes in patient symptoms or behavior.
Minimum Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to be flexible and adaptable as situations may require.
Preferred Qualifications
- Associates degree in communications, marketing, business, or pre-med from an accredited university or equivalent experience in related field.
- Previous customer service experience highly desired.
About Serenity:
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
*This position is contingent on successfully completing a criminal background check.
