Patient Care Assistant

Are you interested in making a difference in Patient Care? Learn about our unique culture of respect, growth, innovation, the best Patient Care, and how we give back to the community.

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

United Urology Group is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology Tucson, Colorado Urology & Tennessee Urology.

Position Summary:

We seek a Patient Care Assistant (PCA) to provide office clinical support independently and with minimal supervision. The PCA also performs other diverse duties as requested or required under the general and direct supervision of the site manager.

Primary Duties & Responsibilities:

• To create a positive and professional first impression of the practice and to show the patients a we care attitude.
• Prepares exam rooms in the clinical area for Patient Care daily, including stocking of all necessary supplies.
• Escorts patients to exam rooms, taking the required vital signs and obtaining urine specimens; performs dip and automated review when indicated; and enters it into the patient's records.
• Triage patient calls for pharmacy requests, test results, medical questions, and concerns as directed by the providers, documenting outcomes in EHR.
• Reviewing and reconciling patients' active medication lists to ensure our records are current.
• Assists in maintenance of logs and records for OSHA/MOSHA as assigned.
• Adheres to and follows sterilization and disinfection practices throughout the facility.
• Adheres to bio-hazardous or red bag waste policy and procedure for proper disposal of biomedical waste.
• Perform clinical chart preparation by reviewing records for upcoming appointments and ensuring any needed testing or records are present.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Minimum High School Diploma or GED required.
• 6-12 months experience in a healthcare setting preferred.
• Currently enrolled or preparing to attend Medical School or Physician Assistant school.

Knowledge, Competencies & Skills:

• Excellent customer service skills.
• Outstanding judgment, communication (verbal and written), and interpersonal skills.
• Strong analytical and organizational skills with attention to detail.
• Flexibility, problem-solving, and team attitude.
• Proficient knowledge of medical terminology.
• Proficient with computer software, Microsoft Office Suite, database, and typing skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient-first attitude.
• Maintain HIPAA compliance.
• Ability to type a minimum of 40 words per minute.

Direct Reports:

• N/A.

Travel:

• Must have the ability & willingness to travel to other sites as necessary within a geographic region.

Physical Requirements for the Job:

• Able to sit, stand, and walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.

Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, and/or skill level.