Patient Accounting Supervisor

Schuyler Hospital is seeking a full time Patient Accounting Supervisor.

Department: Patient Accounting

Job Title: Patient Accounting Supervisor #572

Reports To: Manager of Revenue Cycle

Job Summary: Supervises all functions in the Business Office related to hospital and professional Billing; ensures timely and accurate billing; assisting Manager of Revenue cycle with billing Quality Audits and analysis to ensure staff upkeep of staff productivity and root-causing defects to productivity goals; billing trends with various payers; identify and correcting issues with billers' workflows/processes; as well as assisting with credentialing tasks as needed. Stays current with all new billing regulations, procedures, forms and to teach billing clerks procedures in such a manner as to assure each clerk's methodology will be the same. Troubleshoots and identifies best practices with billing system and trains staff members on these practices.

• Effectively provides Person Centered care and services

Job Responsibilities: (Please limit this to 10 core responsibilities - as opposed to a total list of tasks)

• 1* Supervises all billing staffs in the Business Office, promoting teamwork within department.
• 2* Screens and approves patient and third party refunds on a timely basis. Prepares vouchers for all refunds.
• 3 * assist with completion and/or leading the Payer credentialing process as needed.
• 4 * Distribute ATBs to appropriate staffs; working with staffs to steer their focus in the right direction with desired goal of a clean A/R.
• 5 * Participates in the month-end close process in ECW as well as Meditech; running all month-end reports for all payers. Prepares all ATB month end reports for each biller. Compiles EBO reports that show unbalanced accounts, etc. and working with staff to ensure cleaned up by month-end.
• 6 * Tracks biller productivity and the % of AR over 90 days to establish goals for the billing staff and share with them their monthly progress.
  • Conducts weekly meeting with each biller to go over billing questions.
  • Follow up on outstanding problem accounts with billers
  • Monitors credit balances - check monthly and coordinates with the staff if they need to follow-up or process refunds.
• 7 * Coordinates all claim submissions to outside vendors (Cloud Med, Cancer Services Program and BDM). Tracks all claims that are submitted and their current status. Receives and acts upon all correspondence from vendors.
• 8 * Audit requests - coordinate any audits received from OIG/HMS and other organizations when received and be able to follow through with the requests to completion in the allotted timeframe.
• 9 * Process client billing on ECW as well as Meditech. Initiates collection calls for outstanding balances.
• 10 * Responsible for approving all vacation requests and ensuring coverage for key areas. Responsible for time keeping on Kronos.
• 11* Other duties as assigned

Requirements

• Education: Bachelors and/or Associates Degree preferred. High School graduate or equivalent required. Knowledge of medical terminology, medical insurances, procedures and CPT/diagnosis knowledge, with 5+ years of experience preferred.
• Experience: Minimum 3 years of office management, or management experience in hospital/ professional billing preferred. Knowledge of state regulations for both acute and skilled nursing facilities, and/or professional billing a plus. Knowledge of Medicare/Medicaid/Blue Cross/Commercial Electronic Billing preferred.
• Licensure: none
• Physical Requirements: Repetitive use of hands and fingers (e.g., use of computer keyboard); Ability to sit for long periods of time