Address
Form of workPosting Details
Posting Details
Posting Number
S05293P
Position Title
Patient Account Specialist
Functional Title
Department
Callier Ctr Communication
Salary Range
$50,000-$56,000 commensurate with experience
Pay Basis
Monthly
Position Status
Regular full-time
Location
Richardson
Position End Date (if temporary)
Posting Open Date
11/20/2023
Posting Close Date
Open Until Filled
Yes
Desired Start Date
12/01/2023
Job Summary
Looking for a rewarding career opportunity with great benefits?
Look no further! Join our team!
The Patient Account Specialist requires expertise and knowledge of all aspects of medical insurance billing and Patient Accounting. The position completes daily charge and payment entries in the patient billing software system. This position assists with implementing policies and procedures related to the revenue cycle to ensure the quality of billing functions and system to optimize reimbursement and cash flow.
Minimum Education and Experience
- High school diploma/GED
- Two years' experience with healthcare claims.
Preferred Education and Experience
• Bachelor's degree in Healthcare Administration or related field preferred
• Two years' experience with healthcare claims
• Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Excel and Word. Familiarity and experience with practice management and Patient Accounting systems such as eClinicalworks preferred
• Ability to work with large amounts of data, including checks for integrity, summation, and effective communication to internal and external constituents
• Organized and effective at dealing with many activities simultaneously; strong planning and organizing skills required.
• Self-starter with the ability to work independently
• Demonstrates the highest degree of accuracy and readability for all work and team projects
• Uses, protects, and discloses patients' protected health information (PHI)only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Essential Duties and Responsibilities
• Post charges and payments received at facility to patient's account; process refunds to patients and/or insurance companies as needed
• Process hearing aid returns as needed
• Provides on-going detailed assessments of insurance payer trends, providing solutions for credentialing, rejected and denied claims.
• Assist with contacting third party billing staff to insure accurate patient billing, collections, and reporting.
• Assist with notifying third party billing company of noticeable contractual provisions not adhered to; established fee schedules, denials duplicate payments.
• Assists with maintaining schedules for all insurance carriers and third party payers.
• Research and notify patient of EOB-Explanation of Benefits, working with patient to answer billing questions and to resolve outstanding balances by collecting payments via phone; may involve complex research
• Contact patients to discuss payment options and payment agreements as needed
• Monitor and provide to staff 2 days prior to scheduled visit, patients' outstanding balance.
• Assists in the development of training programs for departments to increase knowledge of relationship between charge behavior, billing, and reimbursement.
• Assist with creating training material for staff to know how to use how to use the third party billing software and methods to reduce errors that impact reimbursement.
• Communicate with third party biller regarding Patient Accounts
• Serve as backup to Clinical Practice Manager and Front Desk Patient Care Coordinator.
Physical Activities
Working Conditions
Additional Information
Ideal candidate should have the ability to build strong interpersonal relationships with a willingness to help others, enjoy interactions with a variety of people, be patient and understanding.
Position will be in person and on site.
About Us
The University of Texas at Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A collection of people, ideas and perspectives is crucial to our vision and mission. A charter member of SEA (STEMM Equity Achievement) Change, UT Dallas is a place where members of the community from all backgrounds are welcomed, treated fairly, and encouraged in their pursuit of excellence.
What You Should Know
The University of Texas at Dallas is committed to providing an educational, living and working environment that is welcoming, respectful and inclusive of all members of the university community. The University prohibits unlawful discrimination against a person because of their race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or veteran status. Visit https://institutional-initiatives.utdallas.edu/ for more information.
What We Can Offer
UT Dallas aims to attract and retain talented faculty and staff to support the university's mission. We offer a comprehensive compensation and benefits package, including medical, dental, vision, paid time off, retirement, life insurance and AD&D coverage. UT Dallas also offers employee wellness programs, tuition assistance, professional development through Academic Impressions, and so much more. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Posting Details
Posting Number
S05293P
Position Title
Patient Account Specialist
Functional Title
Department
Callier Ctr Communication
Salary Range
$50,000-$56,000 commensurate with experience
Pay Basis
Monthly
Position Status
Regular full-time
Location
Richardson
Position End Date (if temporary)
Posting Open Date
11/20/2023
Posting Close Date
Open Until Filled
Yes
Desired Start Date
12/01/2023
Job Summary
Looking for a rewarding career opportunity with great benefits?
Look no further! Join our team!
The Patient Account Specialist requires expertise and knowledge of all aspects of medical insurance billing and Patient Accounting. The position completes daily charge and payment entries in the patient billing software system. This position assists with implementing policies and procedures related to the revenue cycle to ensure the quality of billing functions and system to optimize reimbursement and cash flow.
Minimum Education and Experience
- High school diploma/GED
- Two years' experience with healthcare claims.
Preferred Education and Experience
• Bachelor's degree in Healthcare Administration or related field preferred
• Two years' experience with healthcare claims
• Strong personal computer literacy required including working knowledge of relevant software packages such as Microsoft Excel and Word. Familiarity and experience with practice management and Patient Accounting systems such as eClinicalworks preferred
• Ability to work with large amounts of data, including checks for integrity, summation, and effective communication to internal and external constituents
• Organized and effective at dealing with many activities simultaneously; strong planning and organizing skills required.
• Self-starter with the ability to work independently
• Demonstrates the highest degree of accuracy and readability for all work and team projects
• Uses, protects, and discloses patients' protected health information (PHI)only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Essential Duties and Responsibilities
• Post charges and payments received at facility to patient's account; process refunds to patients and/or insurance companies as needed
• Process hearing aid returns as needed
• Provides on-going detailed assessments of insurance payer trends, providing solutions for credentialing, rejected and denied claims.
• Assist with contacting third party billing staff to insure accurate patient billing, collections, and reporting.
• Assist with notifying third party billing company of noticeable contractual provisions not adhered to; established fee schedules, denials duplicate payments.
• Assists with maintaining schedules for all insurance carriers and third party payers.
• Research and notify patient of EOB-Explanation of Benefits, working with patient to answer billing questions and to resolve outstanding balances by collecting payments via phone; may involve complex research
• Contact patients to discuss payment options and payment agreements as needed
• Monitor and provide to staff 2 days prior to scheduled visit, patients' outstanding balance.
• Assists in the development of training programs for departments to increase knowledge of relationship between charge behavior, billing, and reimbursement.
• Assist with creating training material for staff to know how to use how to use the third party billing software and methods to reduce errors that impact reimbursement.
• Communicate with third party biller regarding Patient Accounts
• Serve as backup to Clinical Practice Manager and Front Desk Patient Care Coordinator.
Physical Activities
Working Conditions
Additional Information
Ideal candidate should have the ability to build strong interpersonal relationships with a willingness to help others, enjoy interactions with a variety of people, be patient and understanding.
Position will be in person and on site.
About Us
The University of Texas at Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A collection of people, ideas and perspectives is crucial to our vision and mission. A charter member of SEA (STEMM Equity Achievement) Change, UT Dallas is a place where members of the community from all backgrounds are welcomed, treated fairly, and encouraged in their pursuit of excellence.
What You Should Know
The University of Texas at Dallas is committed to providing an educational, living and working environment that is welcoming, respectful and inclusive of all members of the university community. The University prohibits unlawful discrimination against a person because of their race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or veteran status. Visit https://institutional-initiatives.utdallas.edu/ for more information.
What We Can Offer
UT Dallas aims to attract and retain talented faculty and staff to support the university's mission. We offer a comprehensive compensation and benefits package, including medical, dental, vision, paid time off, retirement, life insurance and AD&D coverage. UT Dallas also offers employee wellness programs, tuition assistance, professional development through Academic Impressions, and so much more. Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
