Patient Account Specialist

We currently have an exciting opportunity for a Patient Account Specialist to join our growing billing team!

We value you! Candidates who complete a successful prescreen and interview will be eligible for a gift card at the end of their interview.

Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.

Monday-Friday, 8AM - 5PM, no nights or weekends

100% REMOTE - after one month of hands-on training.

Prior experience in a medical/collections/customer service setting is preferred.

Responsibilities will include but not be limited to:

• Work and maintain all collection accounts
• Collaborate with current collection agency to ensure accurate turn overs and accounts sent back
• Maintain all credit cards on file for patient payments
• Serve as patient liaison for financial matters
• Work patient cases for payment plans, bad debt, and deceased patients in a timely manner
• Send monthly collection reports to Revenue Cycle Management Director.
• Assist with the missed payment plan report, monthly
• Follow up on rejected claims, assisting with patient billing questions.

Requirements:

• Dependable team player is a must.
• Ability to work in a fast paced environment.
• Maintain a positive attitude with patients and co-workers under all conditions
• Sustain excellent attendance and avoid excessive absences and/or tardiness

Heart and Vascular Care is a privately owned cardiology practice that places a priority on compassionate patient care and service. In our team-based and family-oriented setting, we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.

Come be a part of our growing team. Apply and someone will be in touch!