At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
This customer service position is often the first person a patient encounters when entering the St. Luke’s Boise Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
What you can expect from this role:
- Registration, scheduling, and referral coordination for patients
- Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
- Use a variety of technologies, tools and resources to support departmental workflows
- Other duties as assigned
Minimum Qualifications for this Role:
- Education: High School Diploma or Equivalent.
- You have to be available to train full time for the first 4 to 6 weeks. After that your schedule can vary from 8 to 40 hours per week.
- Employees are given their schedules at least one pay period in advance. This is not an "on call" scenario.
- Flex positions are not benefits eligible
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.