Plymouth Bay Orthopedics is looking for a dependable, and motivated person to join the Patient Access team, where the goal is to provide exemplary service and a positive experience to every caller. The Patient Access team facilitates inbound calls from patients who wish to schedule appointments or have questions about their medical conditions. Ideal candidates will have knowledge of health insurance guidelines, medical terminology and be able coordinate urgent and non-urgent appointments utilizing fifteen provider schedules. Team members must be able to work swiftly with high attention to detail. If you are considering a change and looking for a great work environment, we would love to hear from you!
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working on tasks that require creativity
Benefits:
- Full-time 40 hours per week | No Weekends or Holidays!
- Health, Dental, and Vision Insurance
- 12 paid holidays per year
- Vacation & Sick Paid Time Off
- 401k and Profit Sharing
- Short-term and Long-term Disability Access
- Life Insurance Access
Work Remotely
- No
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person