Position: Pastry Chef
Location: Nashville, TN
Start Date: As Soon as Available
Status: Full-time / Exempt and at-will
Hours: Vary - Days, Evenings, Weekends
JOB SUMMARY
BENEFITS PACKAGE
- Semi-annual bonus opportunity based on a percentage of base salary is available after 6 continuous months with the company. Locations can earn partial, full, or up to 120% of their bonus potential with our accelerators. This position is eligible for 6% of base salary.
- Two weeks paid vacation per fiscal year, available after 6 continuous months with the company.
- Annual Incentive Trip - we set stretch goals annually for each location, and for the locations that meet those goals we take them on a five day mostly paid trip to celebrate. We have been to places like Cabo San Lucas, Telluride, CO, and on a cruise! You must be with the company for 10 months to be eligible.
- Eligibility to participate in the company's employee health benefits program which includes Medical, Dental and Vision Insurance stated 60 days after hire, plus the first of the month
- Short-Term Disability Insurance, which includes Paid Maternity Leave
- 50% discount for you and your immediate family at your restaurant of employment for in-house food and non-alcoholic beverages
- 50% discount at any of our affiliated restaurants for in-house food and non-alcoholic beverages and apparel
- Discounted rates available for catering services for all of our affiliated restaurants.
ESSENTIAL RESPONSIBILITIES
- Promote, work, and act in a manner consistent with the mission of A. Marshall Hospitality: "To make every person we interact with feel like family and to make every guest a fan."
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs and ensure that all are followed and completed on a timely basis.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Must coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Estimate food and beverage costs and requisitions or purchase supplies, equipment, and food and beverages.
- Oversee cleaning and maintenance of equipment and facilities to ensure that all health and safety regulations are adhered to.
- Investigates and resolves food quality and service complaints.
- Prepare a wide variety of goods such as cakes, cookies, pies, and breads following traditional and modern recipes.
- Create new and exciting desserts to renew the menu and engage the interest of customers.
- Decorate pastries using different icings, toppings, and decoration to ensure presentation will be beautiful and exciting.
- Monitor stocks for baking ingredients such as flour and sugar in order to make appropriate orders within the restaurant's budget.
- Supervise or coordinate activities of pastry assistant and bakers engaged in food preparation.
- Inspect, clean, and maintain food preparation areas, such as equipment and work surfaces or serving areas to ensure safe and sanitary food-handling practices.
- Understand and comply with standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and procedures.
- Clean and sanitize workstation area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
- Store food in designated containers and storage areas to prevent spoilage.
- Weigh or measure ingredients.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas..
- Carry food supplies, equipment, and utensils to and from storage and work areas.
- Promptly inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
- Complete opening and closing checklists and assist others in opening and closing the kitchen.
- Identify staffing needs and help recruit and train personnel.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
- Commercial Use Machines & Tools:
- blenders, choppers, cubers, dicers, graters, grinders, peelers, processors, and/or slicers
- broilers, deep fryers, griddles, grills, heat lamps, microwave ovens, ovens,, ranges, toasters, waffle irons
- cotton candy machines or accessories
- cutlery
- dishwashers
- dough machines
- food warmers
- measuring cups
- mixers
- rolling pins
- scales
- Cutting Machinery
- Domestic Knives (cimeter knives, filet knives, utility knives)
- Food safety labeling systems
- Fire extinguishers
- Cash Register
- Aloha Point of Sale System or Toast Point of Sale System, depending on location
- R365: Restaurant Management Platform
- Payroll Company/HRIS System: Dominion Payroll
- Google for Business: Google Email, Google Drive, and Google Calendar
- Inventory Management Software: R365
- Word Processing Software: Microsoft Word or Google Docs
- Spreadsheet Software: Microsoft Excel or Google Sheets
- Be 21 years of age or older.
- Have reliable transportation to and from work.
- Must pass the federally mandated E-verify process.
- Proven experience as a Pastry Chef, baker or relevant role.
- Great attention to detail and creativity.
- In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition.
- Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.).
- Certificate in culinary arts, pastry-making, baking or relevant field.
- Able to communicate clearly and effectively with managers, kitchen and dining room personnel and guests.
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Must be willing to travel to all A. Marshall Hospitality locations.
- Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
- Excellent communication skills for dealing with diverse staff.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
- Self-discipline, initiative, leadership ability and outgoing.
- Pleasant, polite manner and a neat and clean appearance.
EEO STATEMENT
A. Marshall Hospitality is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, gender (includes pregnancy or related medical conditions), genetic information, marital status, national origin, disability or handicap, veteran status or any other protected characteristics in accordance with applicable federal, state and local laws. We are drug-free, provide reasonable accommodations where requested and available and participate in the Federal E-Verify process.