Parts Warehouse Associate

• Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; file packing slips in numerical order.
• Manages order pulling for employees and Clients.
• Takes a leading role in bin organization and parts stocking.
• Immediately informs management of any stock outages or discrepancies.
• Assists with regular parts department inventories and selection of parts for returns.
• Initiates all paperwork relating to damages/shortages and vendor returns.
• Participates in perpetual counts.
• Maintains department security.
• Place daily stock orders
• Match purchase orders and invoices for Parts Manager to review and approved.
• Attend training classes as directed by management.
• Informs manager of any irregularities in parts available for return to factory.
• Post incoming orders.

• Manages all shipping processes, including shipping of warranty parts back to factory.
• Maintains shipping supplies inventory; notifies Parts Manager of needed items.
• Maintains separate warranty storage area organized by Repair Order (RO) sequence.
• Informs manager of any irregularities in parts available for return to factory.
• Ensures proper disposal of parts within factory, Company, and environmental guidelines.

• Coordinates activities of contract delivery drivers.
• Assists with scheduling of deliveries including routing and special requests.
• Takes initiative to get job done through innovative thinking.
• Promptly notifies salesman or management of Client issues, returns, or problems with drivers, and deliveries, as necessary.

KRA: Builds Internal and External Client Relations/Retention

• Maintains a strong “Client-Centric” vision and utilizes “The Rusnak Standard,” best core practices, as well as professional and exemplary service to provide every internal and external Client with an extraordinary experience during every encounter.
• Actively listens and communicates, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns.
• Responds in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure Client understanding and develop a stronger business relationship and future business.

KRA: Exemplifies the Brand and Corporate Culture

• Seizes every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
• Respects and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to RUSNAK and/or its manufacturers.
• Maintains a professional and well-groomed personal appearance at all times.

KRA: Initiates Personal/Professional Development

• Seeks out opportunities to enhance organizational, personal communication, and negotiation skills.
• Maintains current job and product knowledge to improve effectiveness with Clients and assigned tasks.
• Consistently produces accurate and thorough work, even in peak periods, which meets “The Rusnak Standard.”

KRA: Ensures Safe Work Environment

• Accepts individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.

KRA: Effective and Proactive Team Member

• Treats all Clients, employees, vendors, and associates with respect.
• Willingly adjusts to unexpected changes or requirements and undertakes tasks that fall outside of the routine job, assists others whenever possible to meet Client requests and business demand.

• High school graduate or equivalent.
• At least eighteen (18) years of age.
• Current California Driver License with clean Department of Motor Vehicle driving record.