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SalaryJob Title:Parts Specialist
Location: Bloomington, MN
Position Type: Full-time
About Us: Hayden-Murphy Equipment Company is growing! We’re a dynamic and innovative company specializing in crane and road construction equipment. We are committed to delivering high-quality products and services to our customers, backed by an industry leading team. We are looking for a dedicated Parts Specialist to join our team and help us maintain optimal customer service levels.
Benefits:
- Medical, Dental Insurance
- Paid time off and vacation
- Short/Long Term Disability
- Paid Training
- Competitive industry pay
Responsibilities:
- Take orders for equipment parts by telephone, email, or in person
- Assist customers to identify the correct part(s)
- Process the order(s) in a timely and efficient manner
- Communicate order status updates with customers
- Exhibit highly professional customer service attitude
- Actively work with customers to solve problems and follow through to appropriate solutions
- Exhibit professional demeanor in dress, speech, behavior
- Perform assignments as directed by management
- Follow all company safety rules, policies and procedures
Qualifications:
- A basic mechanical aptitude is essential; familiarity with component terminology a plus.
- Minimum of one year parts ordering experience preferred, preferably in the heavy equipment industry. Service Tech experience accepted.
- Demonstrated computer literacy.
- Basic knowledge and familiarity with construction equipment components and terminology relative to mechanical, hydraulic and electrical systems, and various major body components.
- Knowledge of and experience with parts reference sources and materials such as manufacturer manuals, books, internet and the ability to effectively use such materials to ensure correct parts ordering.
- Ability to occasionally lift and/or carry parts weighing up to 75 lbs..
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $21.16 - $28.49 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
