Parts Manager

Position Summary

Are you a team builder? A multi-tasker? A people person, as well as a leader? If so, 4Rivers Equipment wants you to join our team as a Parts Manager at our Commerce City, CO location! This position supervises the parts department to ensure customer satisfaction throughout the entire buying process to keep them coming back time-after-time.

Benefits

Low Deductible Medical/Dental/Vision

401K Match & Profit Share

Life/AD&D

Online Learning / JDU

Paid Time Off

Asset Investment

4Rivers Employee Discount

Customized Career Path

Company Summary

By partnering with 4Rivers Equipment, you become part of a John Deere Award Winning team with over 400 employees in locations up and down the Front Range of the Rocky Mountains. From Wyoming, through Colorado and New Mexico, down to Texas, we work with customers as friends, and focus on getting the job done right. That's being, "Your Working Partner". 4Rivers Equipment is built with positive attitudes and partner-like integrity. We like to get the job done right for our customers, while keeping a fun and team-oriented work environment.

Essential Duties

• Develops and maintains effective Parts Department processes and procedures to ensure internal and external customer satisfaction.
• Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives.
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Hire, develop, appraise, retains, and engages key talent by providing direction to parts personnel to support parts sales growth and service requirements.
• Establishes training/learning paths for all parts personnel and determine training programs to participate in based on training budget established in collaboration with Store Manager.
• Manage the Parts Department safety program.
• Equip the Parts Department cost effectively and ensure that tools and equipment are in proper working order.
• Resolve or manage parts product and parts procurement problems.
• Administer manufacturer’s parts warranties and recalls.
• Negotiate equitable parts policy settlements.
• Analyze parts process errors and take corrective action.
• Maximizes use of all order discount programs, and processes surplus returns.
• Administer the after-hour emergency parts program.
• Manage work-in-process – i.e. the pending document file.
• Achieve corporate inventory performance objectives.
• Establish a customer account for high volume cash customers so that parts purchases can be tracked by customer.
• Comply with company policies and applicable governmental regulations.
• Maintain parts physical plant and yard areas, mobile equipment, vehicles, and equipment and tooling.

Education and Qualifications

• High School Diploma or equivalent
• General knowledge of heavy equipment technology
• Minimum 5 years’ experience in a Heavy Equipment Parts Department
• Previous supervisory or management experience
• Strong communication, math, and analytical skills
• Professional appearance
• Team skills

Rate of pay commensurate with knowledge, experience, ability and location.

4Rivers is an Equal Opportunity Employer.

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