Parts Manager

PARTS DEPT. MANAGER- Woburn Toyota

#1 Sales Dealership in New England for 2023, Woburn Toyota, is looking for a Top Performing Parts Manager. Come be a part of an award-winning team!

This experienced individual must be a strong leader who runs an efficient and profitable parts department and focuses on team building and servicing customers for a high-volume dealership.

Description:

The Parts Manager is responsible for running a profitable and efficient parts department for a high volume, fast paced division. The Parts Manager will accomplish objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The ideal candidate must be a profit producer.

RESPONSIBILITIES/DUTIES:

MANAGEMENT RELATED:

• Forecast goals and objectives for the department and strive to meet them.

• Assesses present and future needs, trends, problems, and profit opportunities of the Parts Department.

• Establishes short and long-term operating and financial objectives for the Parts Department within the Company’s overall plans and policies.

• Strive for harmony and teamwork with all other departments.

• Work with Service Manager to ensure a timely turnaround of parts needed for internal jobs.

• Prepare and administer an annual operating budget for the parts department.

• Attend managers’ meetings.

• Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.

• Ensures that approved policies and objectives are clearly understood and effectively applied within the department.

• Reviews and appraises the results of activities within the department and takes appropriate actions as necessary.

• Develops merchandising strategies to ensure the objectives are obtained.

• Maintains appropriate communication between all departments within the dealership.

• Promotes safe work habits and ensures that safety rules are followed.

• Develops and maintains policies and practices which will ensure positive customer relations.

PERSONNEL RELATED:

• Hires, trains, motivates, and monitors the performance of all parts department staff.

• Direct and schedule the activities of all parts department’s employees.

• Provide technical assistance to parts department employees.

• Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.

• Ensure that all employees follow their assigned work schedules and plan and ensure coverage for the Department.

CUSTOMER DEPARTMENT RELATED

• Make customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.

• Supervises stock order procedures.

• Ensure that incoming inventory is stocked in the correct location.

• Maintain a balanced inventory consistent with the requirements of the defined areas.

• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.

• Serve as liaison with factory representatives.

• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.

Qualifications

• Dealership Management Experience is a must.

• 3+ years’ experience as a Parts Manager within a dealership

• Well-versed within the parts and service departments

• Valid driver’s license with good driving record

• Prior experience managing a team or in a supervisory capacity.

• A team player who is focused on providing exemplary customer service.

• Great customer service skills.

• Detail oriented, teamwork driven, and organized.

• Ability to work well in a process driven fast paced environment.

• Professional appearance and work ethic.

Benefits:

• 401(k)

• EAP

• Dental insurance

• Health insurance

• Opportunities for advancement

• Paid time off

• Retirement plan

• Vision insurance

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Prescription drug insurance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Woburn, MA 01801: Relocate before starting work (Required)

Work Location: In person