Parts Counter Associate

Sonny's RV Sales is looking for a friendly, smart and customer service-oriented individual for our Parts Counter. The ideal candidate will have at least one (1) year of RV Dealership Parts Sales Experience. This is a fantastic opportunity for a candidate who is ambitious and eager to learn.

The Parts Advisor will interact with repair shops, customers and technicians about their parts needs. Our Parts Department is very busy and we need talented people to sell RV parts, via phone, email and personal interaction.

We offer generous pay plan and benefits package in addition to a professional work environment and supportive Management team.

Job Responsibilities:

•  Assist in retail customer purchases
•  Knowledge of the location of all parts and some knowledge of uses and installation techniques
•  Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
•  Verify prices and enter orders into computer
•  Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
•  Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
•  Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
• Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system.

Qualifications:

• Customer Service or Sales Experience
• RV knowledge is very helpful
• Good knowledge of product and mechanical/electrical parts
• Excellent telephone manner and customer service ability
• Office clerical skills and some physical effort required in lifting

This is a great opportunity to join a growing company and to advance within the company. Benefits: vacation pay, holiday pay, group health/dental/insurance rates.*If you are motivated, skilled and experienced, Contact Scotty @ 1-307-237-5000*

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Overtime

Experience:

• Parts Counter: 1 year (Preferred)

Work Location: In person