Parts Clerk- Concord, Nh

JOB OPENING: Parts Clerk

LOCATION: Concord, New Hampshire

Job Summary: Assisting the Parts Coordinator in daily operations to ensure the ongoing success of the parts department

Specifically, you will:

• Take customer orders (phone, email & will call)
• Assist customers by researching and identifying the proper parts
• Oversee the computerized parts catalog system and maintains a running inventory of regular and special-order parts and supplies.
• Provide customer service (damaged or lost parts, part returns, warranty claims)
• Create service orders and allocate parts to service jobs
• Pick and pack external as well as internal orders
• Deliver parts to service technicians
• Maintain and organize inventory with cycle counts and part locations
• Receive inbound parcel and freight shipments
• Loading and unloading freight shipments

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and time management.
• Basic understanding of equipment parts and mechanical systems.
• Basic understanding of hydraulic and electrical systems a plus.
• Basic mathematical skills to develop and maintain invoices and inventories.
• Proficient with or able to quickly learn the inventory system; experience in SAP (an asset).
• Computer savvy and proficient with software programs (Microsoft Office, inventory systems, computer-based parts books)

Education and Experience:

• High school diploma or equivalent (required).
• At least two years of experience in a parts-related field. An auto parts, recreational vehicle, home appliance, truck parts warehouse, repair center, dealership, or similar facility (highly preferred).

Additional Requirements:

• Must be able to lift 70 lbs.
• Valid Driver’s license
• Mechanic knowledge (an asset)
• Forklift