- Adhere to the post orders specific to the campus.
- Demonstrate strong customer service and/or student advocacy through a positive attitude, approachability, adaptability, strong problem-solving skills and desire to identify and support student success.
- Engage in behaviors that create an inclusive environment in which all people are valued and supported.
- Provides security as assigned throughout the college buildings and grounds (including parking lots).
- Provide general assistance to students and visitors (i.e. directions, phone numbers, etc.) especially during busy periods such as registration, conferences and meetings.
- Locking and unlocking doors as required.
- Directing traffic in and out of the campus when necessary.
- Completing incident reports to document all security incidents and submit them to the Dean of Safety & Preparedness.
- Respond to fire alarms to assess situation and coordinate response efforts with Facilities Services as well as local first responding units.
- Be familiar with all procedures in the Emergency Response Guide and Emergency Operations Plan.
- Serve as evening emergency response coordinator, and lead the response to all campus emergencies as instructed in the campus’s Emergency Response Guide and Emergency Operations plan.
- Assist in the removal or restraint of unruly or disorderly individuals.
- Fill out incident, insurance, accident, and other forms as required. Responsible for maintaining confidentiality of information.
- Requires a proper manner and attitude when in constant contact with employees, students, visitors, ambulance personnel, etc.; and occasional contact with local police and other law enforcement agencies.
- Requires knowledge and understanding of departmental and the organization policies and procedures in addition to knowledge and understanding of designated and approved security measures and practices.
- Will input crime reporting data, assist in the management of access control software and other limited security duties as necessary.
- When approached escort students, staff and faculty to and from campus buildings to their vehicles.
- High School diploma or GED.
- Required current, non-restricted Indiana Driver’s license and must be able to be insured by the college.
- Must be able to communicate both verbally and in writing.
- Skilled in observing situations and decision making.
- Skilled in dealing courteously with the public, students, staff and faculty.
- Ability to translate observations and information into legible, complete and accurate reports.
- Ability to work outside in all types of weather.
- Work long, irregular hours and rotating shifts when required.
- Stand and move around for the majority of an assigned shift.
- Stoop, kneel, crouch, twist, bend and reach overhead.
- Ability to run when responding to emergencies; ascend and descend multiple flights of stairs or ladders.
Preferred Qualifications:
- 2 to 3 years of college course work
- 3 years of experience in a security role / environment
Other Requirements:
- Will be required to pass CPR, AED, First Aid, Bloodborne Pathogens & Stop the Bleed Certification courses within the first three weeks of employment. Annual or semi-annual re-certification will be required based of certification requirements.