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SalaryJob Summary
The ReStore Donations Truck Driver is responsible for driving an 18’ box truck with lift gate to pick-up individual and/or business donations of new or gently used building materials, appliances, and furniture in the 7-county metro area and unloading the truck at the destination. Additionally, this position performs other retail store duties as needed and assigned. The ReStore Donations Truck Driver safely operates the truck and provides exemplary customer service when interacting with donors.
Responsibilities
Donation Pick-Up:
Make local donation pick-ups using 18’ box truck and unload at stores.
Review donations, compare to acceptable donations guidelines, and determine if donations can be accepted. If unacceptable, decline donations in a professional and courteous manner while maintaining positive relationships and donor engagement.
Use straps, load bars, appliance dollies and proper loading techniques to load materials/goods without causing damage to the donated items or donor property.
Vehicle Maintenance and Compliance:
Complete daily vehicle check sheets and keep accurate records to ensure that the vehicle conforms to all applicable transportation laws and regulations.
Operations and Logistics:
Properly use and care of company-provided equipment (i.e., GPS, mobile phone, etc.).
Utilize smartphone applications within the course of the daily route including texts to communicate with Donations Coordinator and other drivers.
Complete electronic tracking forms and delivery reports and ensure they are received by the proper personnel.
Photograph donated products and perform occasional videos for social media applications.
Support ReStore retail staff as needed upon completion of daily truck route.
Required Qualifications
Education, credentials, and experience:
Valid driver’s license with good driving record.
Personal auto insurance compliant with TCHFH Driver’s Policy.
Current Department of Transportation (DOT) medical certificate (or ability to obtain within 30 days of hire).
Knowledge, Skills, Abilities and Competencies:
Customer Service: Applies specialized product knowledge to assist and provide solutions to clients.
Attention to Detail: Ensures information is complete and accurate and follows up to ensure that agreements and commitments have been fulfilled.
Teamwork: Works with and helps others to accomplish objectives.
Equipment Operations and Maintenance: Safely operates and maintains heavy machinery, power tools, and other construction equipment according to guidelines and procedures.
Initiative: Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.
Preferred Qualifications
Education, credentials, and experience:
High school diploma or equivalent.
Experience driving/delivery via a panel box truck.
6 months experience in retail sales or other work environment requiring direct and regular interactions with customers or donors.
Physical requirements and work environment
Regular exposure to temperature extremes and/or adverse environmental conditions such as precipitation and wind.
Regularly walk and climb on uneven surfaces, ladders, and stairs.
Heavy work that includes moving objects up to 75 pounds or more in all directions on a frequent basis.
The work is performed in a retail store and warehouse environment with exposure to extreme temperatures, vehicle fumes, and machine noise.
Hours of work and required travel
Core business hours are Monday-Friday between 8:00 a.m.-4:00 p.m.
Regular travel within the 7-county metro area for donation pickups.
Tools and equipment used
Basic Proficiency in MS Office, email and use of the Internet.
Regularly operate power and manual material handling equipment and tools.
AA/EOE
Twin Cities Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. As such, Twin Cities Habitat for Humanity does not discriminate in employment opportunities or practices on the basis of age, race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, national origin, marital status, status with regard to public assistance, membership in a local human rights commission, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Twin Cities Habitat’s policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.
