Address
Form of work
Salary- Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards.
- Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours.
- Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information.
- Ensure collections, including credit card and direct bill, are executed in accordance with company policies.
- Maintain proper control over keys, safe deposits, and all company and guest property.
- Ensure rates are optimized by monitoring competitor occupancy and rates.
- Ensure that all required documentation is completed in a timely manner.
- Properly quote daily rates and issues credits.
- Perform other duties as assigned to support guest satisfaction.
- Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues.
- Make cash drops in accordance with proper cash handling procedures.
- Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.
- Monitors hotel security camera system.
- Ensures that lobby is well-maintained, properly lit and with music at proper volume.
- Work nights, weekends, and holidays as needed.
- Any other duties as assigned.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
- Weekends only
Work setting:
- In-person
Application Question(s):
- Do you have night audit experience?
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
