SUMMARY
The Westgate Resorts Service philosophy is: We fulfill our guests dreams by providing a quality vacation experience that exceeds all expectations
We are an organization that is built on the idea of service to others and on the idea of making dreams come true. In order to achieve these goals we expect all employees to fulfill the Service Philosophy and the Service Standards in all interactions with guests and fellow employees.
SUMMARY
Provides personalized services and assists in locating parking spots for all resort guests by performing the following duties.
DUTIES
include the following (other duties may be assigned):
Provides guest with information regarding local restaurants, shopping and attractions, directions (traces routes on maps), local religious service schedules and locations, golf courses, sporting events, and child/pet care
Assists guest with special requests for services such as handicapped parking and luggage assistance.
Resolves minor guest complaints to the guest satisfaction; makes supervisor aware of major guest complaints.
Ensure guests that only registered owners and guests have use of the parking lots.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have a valid driver's license
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. Must be able to work outside.
*Please Note* All new hires are required to be fully vaccinated as a contingency of employment, and before commencing any work.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Gatlinburg, TN 37738 (Required)
Work Location: In person