Paralegal Director

Overview

The Director, Paralegals is responsible for managing all aspects of the firm's paraprofessional program encompassing all three law departments - Business Law, Intellectual Property, and Litigation. This role will drive firm-wide strategic direction and management of recruiting, onboarding, integration, training and development, performance management and compensation, utilization, and work allocation for the firm's paraprofessional team.

Responsibilities

• Develops and maintains a firmwide paraprofessional program that includes all three law departments with a focus on ensuring superior internal and external client support.
• Analyzes existing paraprofessional programs and staffing structures; recommends and implements changes as necessary. Introduces strategic and innovative approaches to process improvement focusing on overall operation of the paraprofessional team with a focus toward client service.  Continuously reviews and enhances policies, processes, and procedures.
• Develops robust hiring criteria and development and advancement frameworks, driving consistency across the law departments where possible. Collaborates with Human Resources as necessary.
• Supports the professional development of paraprofessionals through the implementation of consistent onboarding and integration initiatives, and a variety of on-going training programs and knowledge management resources beyond required CLE, collaborating with the Professional Development team as necessary.
• Proactively addresses attorney and client paraprofessional support needs and creates workflow coverage plans. Monitors utilization and realization of all paraprofessionals and works with paralegal managers and attorneys to adjust resources as appropriate. Work with Department Operating Officers to align capacity with demand.
• Collaborates with legal departments and accounting & finance on paraprofessional billing rates.
• Prepares, monitors, and oversees budgeting for paraprofessional program including salaries, bonuses, overtime, and administrative spend.
• Builds relationships with paraprofessional team as well as firm leaders and other attorneys and business professional stakeholders across the firm to accomplish responsibilities and goals.

Qualifications

• Bachelor's Degree required 
• Minimum of ten (10) years of legal and/or paraprofessional experience, including at least five (5) years of significant managerial experience required 
• Experience working in/managing paraprofessionals in more than one practice area (corporate, litigation and/or IP) preferred 

Employment Type: FULL_TIME