PACS ADMINISTRATOR

PACS Administrator

Position Highlights:

• The PACS Administrator, will be responsible for the development, planning, monitoring, troubleshooting, implementation, maintaining the day-to-day operations related to the computer systems used to support Radiology operations, after hours support for both planned and unplanned outages, and training of clinical staff on the computer systems. These systems include PACS, RIS, Voice Recognition and others that may be used in the department. Must also have an understanding of Radiology processes and its different modalities, how they function and interact/interface with one another.

Responsibilities:

• Monitors on a daily basis the PACS, RIS, Voice Recognition, and other systems that may be used within the department
• Troubleshoots and coordinates calls with vendors to provide issue resolution
• Facilitates calls with vendor and key stakeholders regarding upgrades, system improvements, installation and implementation of new systems
• Develops project time-lines in conjunction with the department key stakeholders
• Coordinates and/or trains physicians, Nurses and Radiology staff in the use of PACS and related systems Reviews feedback from customers, compiles and analyzes support data, and recommends procedural and educational changes as appropriate.
• Work with the Disaster Recovery coordinator to develop and maintain manuals and recovery procedures
• Duties include user management, data integrity, image workflow, archiving, auto-routing, and pre-fetching and other related activities. Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling
• Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas
• Works closely with radiology leadership and personnel to identify and design future needs and efficient workflow processes, which include further integration into operations
• Define system build requirements and on-going system maintenance plans

Credentials and Experience:

• Bachelor’s Degree: field of study - Computer Science or healthcare systems
  • Minimum Five (5) years IT healthcare experience emphasis on supporting the Radiology department and related IT systems.
    • - OR –
    • * Associate's with an additional two (2) years IT Radiology systems support plus the five (5) years (for a total of 7 years) IT healthcare experience emphasis on supporting the IT Radiology systems may be considered "in lieu of" an Bachelor's degree.
  • Minimum three (3) years experience supporting the Radiology department and systems.
  • Background in supporting GE PACS.