Overnight Head Clerk

Grocery Outlet is a rapidly expanding bargain retailer that supplies communities with trusted name-brand products without the name-brand prices. Head Clerks support Grocery Outlet in this mission by creating a welcoming environment and maintaining a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

This a full-time, closing shift position.

A Head Clerk’s responsibilities include, but are not limited to, the following:

• Interacting with customers and answering questions with kindness and enthusiasm
• Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
• Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures
• Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
• Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.)
• Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming
• Catching customers’ eyes by preparing merchandise for display
• Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
• Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy

Requirements:

• High school diploma or equivalent
• Able to deliver friendly, courteous, prompt customer service
• Able to interpret, understand, and follow instructions
• Must be able to pass drug and background check
• Flexible schedule
• Previous grocery or retail experience
• Must be at least 18 years old to apply 

Preferred:

• Ability to work in harmony with others as a team member and leader
• Passion for serving people
• Prior bookkeeping experience

About The Pay:

• Base Salary: $23.00 - $25.00 hr
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

Work Conditions:

• Bending, walking, standing, lifting and kneeling for extended periods of time
• Lifting up to 50 lbs. frequently
• Duties in various parts of store in different temperatures and work environments
• Interacting with customers, associates, truck drivers, and vendors, all with a smile

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