Company

Golden Limousine InternationalSee more

addressAddressMilan, MI
type Form of workFull-Time
CategoryEducation/Training

Job description

Job Description

Salary: $18.00 per hour

POSITION TITLE AND SUMMARY:

Dispatcher -


$18 hour to start 

Bonus paid out after completion of 60/90days of employment

Schedule and dispatch workers and service vehicles for conveyance of passengers while providing exceptional customer service for both internal and external customers


ESSENTIAL FUNCTIONS:

  • Schedule and dispatch workers and service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones
  • Relay work orders, messages, and information to or from drivers using telephones or two-way radios
  • Monitor personnel and vehicle locations and coordinates service and schedules
  • Determines types or amounts of vehicles and personnel required according to work orders or specifications
  • Responsible for ensuring that all vehicles are returned at the end of a shift
  • Keeps customers informed by answering questions
  • Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value 
  • Performs other duties and responsibilities as required or requested


WORKING CONDITIONS:

  • Fast-paced
  • Pleasant office environment
  • Professional staff
  • Exposure to a variety of people and business types


    PROCESSES AND METHODOLOGY USED TO PERFORM THE JOB:


    • Excellent active Listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
    • Knowledge of Livery Coach is a plus 
    • Strong Computer and Data entry skills
    • Excellent written and verbal communication skills
    • Ability to multi-task
    • Must have excellent interpersonal skills
    • Attention to detail and follow-through
    • Excellent time management skills
    • Excellent customer service skills
    • Must have excellent coordination skills
    • Ability to work in a team environment
    • Knowledge of the transportation industry


    EDUCATION AND/OR EXPERIENCE

    Education

    • High School Diploma or equivalency

    Experience

    • Some previous dispatching/customer service-related skill, knowledge or experience is preferred


    Refer code: 7250545. Golden Limousine International - The previous day - 2023-12-18 08:48

    Golden Limousine International

    Milan, MI
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