- Provides outstanding service to each customer
- Welcomes patrons to the golf course
- Informs guests of course and cart path rules; gives directions to points of interest around the facility
- Collects receipts from each customer to verify check-in; properly records tee times and cart numbers
- Maintains constant communication with the Pro Shop Attendant(s) to keep all staff informed of the pace of play and issues of the day.
- Responds to all customer concerns, questions, and complaints in a positive, respectful, and courteous manner at all times; reports these comments to a supervisor
- Keeps the grounds tidy of litter and debris in all areas assigned
- Assists with the execution of tournament needs such as: Driving Range Set Up, On-Course Game Set-Up, Shuttling of Players, Directing Traffic
- Assists in course maintenance by fixing divots and ball marks.
- Monitors the needs of the driving range and tidy's baskets and hitting stations.
- Monitors pace of play and directs slow groups
- Speaks to patrons on the course and assists them in any way possible
- Follows and implements all procedures and policies as described in the Sandridge Golf Club Employee Manual
Education and Experience:
Elementary school graduation and several years of working experience, or an equivalent combination of formal education and working experience.
Licenses, Certifications, or Registrations:
Must possess a valid Florida Driver's License.
Knowledge, Abilities, and Skills:
Knowledge of and ability to tactfully enforce golf course rules, regulations, policies, and procedures.
Knowledge of current and future golfing events in order to promote such events.
Ability to read fee payment receipts and starting timesheets.
Ability to complete and maintain daily reports and logs.
Ability to make judgmental decisions on players' abilities and playing speed.
Ability to operate golf carts.
Ability to perform routine preventive maintenance and inspections on carts.
Ability to perform routine servicing on carts such as filling gas tanks, checking for damage, washing, and waxing.
Ability to lift golf clubs into and out of carts and lift, carry and move water coolers.
Ability to remove and replace range tee markers and bag stands, chip range balls from rough areas, and clean range tee area.
Ability to operate range tractor and ball picker.
Communications skills sufficient to interact knowledgeably with golfers.
Ability to understand and follow oral instructions.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
SUPPLEMENTAL INFORMATION:
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
ATTESTATION
I have read the job description for the above position and understand the job duties, requirements, and responsibilities for the position. I attest that I am able to perform the essential functions as outlined in the job description either with or without accommodation. I understand that if I require accommodation, I will contact the Human Resources Department to request an accommodation.
If I have any questions about the job duties described in the above job description, I should discuss them with my immediate supervisor or a member of the Human Resources staff.
I have discussed any questions I may have had about this job description prior to signing this form.
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Employees Signature Date
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Employees Name (Please Print) Employee Number
Employment Type: Temporary Part Time