Osint User Support Specialist - Ts/Sci Hybrid

Please review the job details below.
Maxar has an exciting opportunity for a OSINT User Support Specialist to join an existing and established program supporting a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) workflow management platform for Open Source Intelligence (OSINT). As an User Support Specialist on our team, you will play a critical role in ensuring the platform is built to maximize mission outcomes, is user-friendly, and adheres to IC standards, policies, and practices. This is a great position for a current or former intelligence analyst or intelligence instructor that is driven to 1) help others, 2) develop tradecraft, 3) solve problems, 4) and is enthusiastic, friendly, and enjoys working with people.
We integrate off the shelf and new development efforts to sustain and enhance existing architecture and by leveraging cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge requirements management, task coordination, data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. Our program advances the state of the art in mission-focused big data analytics tools and micro-service development spanning the breadth of Agile sprints to multiyear research and development cycles. While the work is primarily conducted on-site at our client location in Bethesda, MD, we offer a flexible schedule and some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables.
As the team's OSINT User Support Specialist you will provide software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data to support intelligence analysis and operations. To do this successfully you will proactively collaborate with team members, customer staff, and IC Users to understand requirements, the novel application and use of technology, and to develop and apply outcome-based approaches. As a User Support Specialist, you will work collaboratively with data scientists, technologists, and program leadership.
Life with Us
Your Career: We are quickly growing our team and this opportunity will provide ample opportunity for career growth and skillset development. You will have the opportunity to work closely with leadership to help set your own goals and ensure you are on a path to achieving them.
We offer:

• Dedicated professional development time.
• Peer groups.
• Education reimbursement.
• Student loan forgiveness.
• and much more...

Day-to-Day with your Colleagues:

• Becoming a power user of the team's DOMEX Technology Platform (DTP) to support the discovery of critical intelligence insights.
• Providing subject matter expertise of platform use and discovery tradecraft, through in-person and virtual customer outreach and engagement.
• Building professional relationships to enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data in finished intelligence products.
• Identifying and pursuing opportunities to increase user adoption of the DTP software and relevant data.
• Creating DTP training and familiarization material to support Users.
• Documenting and communicating user requirements to DTP development teams.
• Collecting and analyzing metrics to refine user engagements and improve data discovery.

This is the right position for you if you:

• Enjoy and excel at solving complex problems to support real-world National Security missions.
• Enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.
• Are self-motivated, creative, and organized.
• Have the ability to clarify and accomplish tasks on time, under limited supervision.
• Have the ability to exercise good professional judgement that results in building relationships and negating or resolving problems.

Minimum Requirements:

• An active TS/SCI clearance with ability to obtain a Polygraph.
• A Bachelor's Degree and minimum 4 years of related experience working with, or as, an all-source intelligence analyst. Directly related experience as a military intelligence analyst may be considered in lieu of Bachelor's Degree.
• Experience working with Intelligence Community and Law Enforcement Agencies.
• Experience with creating user guides and training end users for software platforms.
• Excellent written and verbal communication skills.

Desired Skills:

• Experience providing technical training for IC tools or technologies.
• Experience using Elasticsearch/Kibana or data visualization software (Tableau, ArcGIS, Analyst Notebook).
• Data analytics experience.
• Experience engaging with Senior Executive Service civilians and equivalent Military ranks.
• Experience working Russia, China, Iran, and North Korea issues.
• High proficiency with Microsoft Office products, SharePoint, Atlassian Products (Jira and confluence).

Our salary ranges are market-driven and set to allow for flexibility. Individual pay will be competitive based on a candidate's unique set of knowledge, skills, and geographic diversity, with earnings potential commensurate with experience. The range for this position is:
$95,000.00 - $159,000.00 annually.
Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Individual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law.
Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.