Orlando Service Center - Overnight Coach (Department Manager) - Orlando, Fl

If you love leading people and have a passion for retail, then the Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results.
In addition to shared leadership responsibilities, you will focus on one of three Areas of Expertise where you'll gain critical experiences that help propel you along your development journey.

• Consumer Experience. With the consumer at the heart of everything we do, you'll help shape how world-class service looks throughout the store, bringing the Nike experience-both physical and digital-to life for our fans every step of the way.
• Athlete Services. In this role, you'll ensure your store is staffed with amazing people by attracting, assessing, and onboarding your future teammates. In addition, you'll equip store employees with the tools they need to be successful in their day-to-day tasks. Most importantly, you'll help foster a vibrant, inclusive, and fun work culture.
• Product Life Cycle. From receiving in the stockroom to visual merchandising on the sales floor, you'll make sure that the consumer always has access to the right product at the right time.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete** in the world.
**If you have a body, you're an athlete
Qualifications

• Three years of retail and/or consumer service experience
• One year of leadership experience
• Demonstrated ability to recruit, build and lead high-performing teams
• Enthusiasm for engaging with consumers and inspiring them to become Nike Members
• Digital literacy-desire to learn and adapt to technology needs with agility
• Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation.
• Ability to communicate in English
• High school diploma or GED preferred; completion of post-secondary education will be considered a plus