Order Processor/Customer Service

Job Overview:
We are seeking a detail-oriented and efficient Customer Service/Order Processor to join our team. In this position, you will be responsible for accurately processing customer orders, and also play a crucial role in providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced office environment.

Duties:
- Greet and welcome visitors in a friendly and professional manner
- Process customer orders using our e-commerce platform and warehouse management system
- Verify the accuracy of orders by checking item codes, quantities, and shipping addresses
- Assist with invoicing, data entry and maintaining electronic and paper records
- Inventory management
- Answer customer inquiries and resolve product issues and concerns
- Perform general clerical duties, such as answering phone calls, taking messages and filing

Experience:
- Previous experience in an office or administrative role (3+ years)
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Strong attention to detail to ensure accurate order processing
- Excellent customer service skills with the ability to handle inquiries or complaints professionally
- Basic math skills for counting and verifying quantities
- Ability to work in a fast-paced environment while meeting deadlines
- Strong attention to detail and accuracy in all tasks

If you are a motivated individual with excellent organizational skills and an eye for detail, we encourage you to apply for the position of Order Processor/Customer Service. We offer competitive pay, including opportunities for career growth within our company. Join our team today!

Job Type: Full-time

Pay: Up to $25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Paterson, NJ 07524: Relocate before starting work (Required)

Work Location: In person