Order Management Clerk

Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Quality & Innovation segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Videojet Technologies (www.videojet.com) is a leading global manufacturer of coding and marking solutions. With more than 400,000 units installed worldwide, Videojet covers all major technologies, including continuous and thermal inkjet, laser, thermal transfer overprinting, and case coding.
As part of our team, you'll make an immediate, measurable impact on Safeguarding everyday essentials. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.
About the role:
As an Order Management Clerk, you are the eyes and ears of Videojet when providing service and support of our customers through internal process interactions.
Our close-knit Supplies manufacturing team of which you are a part serves global customers with an exceptional focus on product/process quality and delivery.
This role provides support for the Order Management function as well as administrative (back-up) support for the Elk Grove facility.
To be successful in this role you will:

• Respond to queries from our internal customers related to orders.
• Maintain excellent relationships with internal and external customers.
• Prepare hazardous paperwork as necessary.
• Maintain inventory of all forms and office supplies.
• Manage SDS documentation to ensure compliance.
• Own the Order Management process.
• Process certificates of analysis per customer.
• Process requisitions for raw material requirements.
• Monitor past due purchase orders.
• Maintain high level of SCOT and participate in the correction actions to make that happen.
• Monitor and act upon Open Deliveries report.
• Support daily KPI objectives and maintain 5S.
• Serve as back-up to logistics and materials as required.

• Problem-solve using available resources and creative solutions to resolve customer issues.
• Partner with customers to assess their needs, manage their expectations, and drive results.
• Proactively listen to internal/external customers, anticipate their needs, follow through, and work towards a mutually agreeable solution.
• Collaborate with teammates, managers, and customers to ensure high levels of response.

This job is also eligible for bonus pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
REQUIREMENTS:
Education Required: High School diploma or GED.
Work Experience:

• 2 - 5 years office experience.

Knowledge/Skills Required:

• Proficiency in Oracle ERP.
• PC skills including MS Office.
• General warehousing and inventory control knowledge.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.