Order Management Analyst
Your Role
The Order Management Analyst will be responsible for assisting the Sales team and the Customer team with quote creation, bookings, and field general questions for our CPQ tool. This role will help in preparing enablement materials and leading trainings. The Order Management role will work closely with cross functional teams to troubleshoot & improve the quoting experience. This role will report directly to the Director of Deal Strategy & Operations be integral to the Deal Desk function.
The Order Management Analyst will also be responsible for properly recording ARR, bookings, and general data hygiene in Salesforce which requires extreme attention to detail.
You Will
Be responsible for bookings in Salesforce
Assist with quoting in Subskribe CPQ & enablement
Partner with Sales Ops weekly for Subskribe updates, bug fixes & improvements
Create documentation for sales processes & onboarding
Maintaining and refining data maintenance and integrity
Manage all true-forward quotes & bookings on monthly basis
Partner with Accounting on downstream data for key Revenue Recognition / Billing systems
Will require additional hours around the end of month / end of quarter
Qualifications
2+ years experience in Order Management, Data Analysis or Accounting
General knowledge of CPQ tools
Strong knowledge of booking requirements for software companies
Strong math & data knowledge
Attention to detail
Nice to Haves
Background in Salesforce/CPQ
Knowledge of SaaS companies and how they recognize revenue