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SalaryJob Summary:
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a vital role within our organization, as you will be the primary point of contact for our customers.
Duties:
- Handle incoming customer inquiries via phone, email, or chat
- Process customer orders and ensure accurate order entry into our FISHBOWL computerized system
- Assist with resolving customer complaints or issues in a professional and efficient manner
- Collaborate with other departments to ensure customer satisfaction and order fulfillment
- Perform general office administrative tasks such as filing and data entry
Requirements:
- Previous experience in a customer service role.
- Strong organizational skills.
- Proficient in FISHBOWL DATA ENTRY SOFTWARE
- Familiarity with computerized systems for order entry and tracking
- Strong problem-solving skills and the ability to think quickly.
Monday - Friday. 8:00am - 4:30pm
If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position.
Join our team today!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Education:
- Associate (Required)
Experience:
- FISHBOWL SOFTWARE: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
