* Answer inbound calls and emails, and make outbound calls as appropriate
* Process customer order by following order-processing procedure
* Communicate and coordinate with internal teams to ensure the timeliness of orders
* Performs inquiries such as: inventory availability and lead-time, freight charges, shipment tracking numbers, production cycles by component, etc.
* Works very closely with other team members keeping them abreast of any current or potential issue(s).
* Pays attention to accuracy, communication, timeliness, and responsiveness.
Travel: 0-10%
Requirements
* High School graduate or equivalent; some college a plus
* Knowledge of computer system and ability to navigate email
* Experience with Microsoft Office applications such as Excel and Word
* Experience with Order Entry and ERP planning systems
* Experience with high volume of data entry
* Must be very detail oriented and have a passion for accuracy and data integrity
* Must have the ability to communicate professionally and in writing
* Must have the ability to follow process and procedure
Additional InformationToshiba International Corporation is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic: Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.