Oral Surgery Patient Coordinator

Our company is a prominent provider specializing in oral and maxillofacial surgery throughout the Greater Charlotte region. WE ARE EXPANDING OUR OPERATIONS AND NEED MORE TEAM MEMBERS! IDEAL CANDIDATES WILL BE TEAM-ORIENTED, POSITIVE, AND HAVE A PASSION FOR CUSTOMER-FACING ROLES WITH EXCELLENT COMMUNICATION SKILLS.

Our mission is to provide exceptional care to our patients while also mitigating any of the stress or worries that often accompany Oral Surgery procedures. As local Charlotte providers, we're uniquely qualified to offer our patients the most immediate and personalized care possible. We have been treating patients and their families in the community for more than 20 years, and have their trust - and a sterling reputation - to show for it. As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees? career from application to retirement. We seek team-oriented leaders with a desire to grow and be a part of an exciting time for our organization.

Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, F.S.A./H.S.A., 401k with match, PTO, paid holidays, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/day-time only schedule with short Fridays to boot!

Position Summary: To provide patient-facing customer service in a fast-paced and professional environment.

Duties and Responsibilities:

• Provides customer service support to patients

• Scheduling appointments

• Conducts patient check in/ check out

• Scans/ files

• Collects patient payments

• Maintains clean and professional working environment, including the waiting room

• Answers patient phone calls

• Confirms appointments

• Assists with charting

• Confirms patient insurance

• Maintains strict confidentiality

• Ensures exceptional customer experience

• Any duties required to maintain patient flow and any other extra duties as assigned