Address
Form of workJob Description
Requirements
Additional Information
Location(s)US-AZ-Phoenix; US-AZ-Chandler-Essai
Field of ActivityInformation Technology
In providing a safe and healthy workplace for all of our employees, Advantest America, Inc., and its subsidiaries, ("Advantest"), new employment job offers are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Advantest America Inc. Human Resources prior to their scheduled start date, subject to any written request for medical or religious accommodations.
Position TypeRegular
Essai Test Solutions are looking for a Support Engineer, to support the Oracle e-Business Suite (EBS) system, with experience in Order Management (OM), Procurement, Warehousing, Manufacturing, Quality and Reporting.
Core activities will include supporting business users, in using the Oracle EBS system, dealing with operational issues, and working with IT Support for technical assistance, changes, enhancements.
The duties include:
- Responsibility for providing business support in using the Oracle EBS (12.1.3) modules
- Support users in the business operations, across Customer Service (Quoting, Order Management and Order Processing), Procurement, Inventory, WIP, Manufacturing, Warehousing and Business Reporting.
- Support and troubleshooting of functional and user issues.
- Work closely with IT Support Engineers, for incidents, requirements, and changes
- Provide training and assistance to end users.
- Document operating procedures and user guides.
Requirements
- Bachelors or Associates degree in Computer Science, Information Systems/ Technology or equivalent education and experience.
- Experience of 3+ years as a Technical/ Support Engineer or Analyst.
- Experience with Oracle EBS related modules,
- Experience in SQL and familiar in performing queries and reports.
- Experience in the languages of; PL/SQL, OAF, Java/JSP, SQL, HTML, XML.
- Experience in the software tools of; JDeveloper, Putty, Git, JIRA, PL/SQL Developer, TOAD, SQL Developer.
- Complex problem-solving and tracking skills.
- Experience in Root cause analysis and escalations.
- Project Management skills, PMP Certification is preferred.
- Knowledge of Reporting, BI, RPA, and Automation Tools is preferred.
- Experience in creating functional / technical documentation.
- Good analytical skills in solving technical issues.
- Strong interpersonal skills: ability to work in cross functional teams.
- Experience in working effectively with people, across multiple levels, multiple cultures, and time zones.
- Fluent English communication skills, both verbal and written.
- Good self-management and coordination skills.
- Good communicator and presentation skills.
Additional Information
Location(s)US-AZ-Phoenix; US-AZ-Chandler-Essai
Field of ActivityInformation Technology
State of California Development (EDD):
- https://www.ecfr.gov/current/title-41/subtitle-B/chapter-60/part-60-300#p-60-300.5(a)
- 60-300.5(a)(2)(3)(4) Equal opportunity clause. Details the job posting requirements.
- 60-300.5(a)(6) Equal opportunity clause. All employment openings includes all positions except executive and senior management, those positions that will be filled from within the contractor's organization, and positions lasting three days or less. This term includes full-time employment, temporary employment of more than three days' duration, and part-time employment.
CCPA Notice for California Residents:
Notice for California Residents: We collect personal information (PI) from you in connection with your application for employment with Advantest America, Inc., including some or all of the following categories of PI: identifiers and personal records (e.g., name, phone number, email address, employment history); commercial information (e.g., if we reimburse you for travel or other expenses during the application process); sensory information (e.g., recorded virtual interviews); professional or employment information (e.g., information provided in your resume and application, such as employment history); non-public education records (e.g., educational institution transcripts and records); and inferences drawn from the above categories of PI. We collect your PI for our purposes, including performing operations related to your potential employment. To view the Advantest Privacy Policy, visit https://www.advantest.com/privacy-policy.html. For additional details or if you have questions, contact us at AAI_privacy.officer@advantest.com.
In providing a safe and healthy workplace for all of our employees, Advantest America, Inc., and its subsidiaries, ("Advantest"), new employment job offers are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Advantest America Inc. Human Resources prior to their scheduled start date, subject to any written request for medical or religious accommodations.
Advantest is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Advantest to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
The Advantest Way - Diversity, Equity, Inclusion and Belonging
At Advantest, diversity, equity and inclusion are at the core of who we are. We are continuing to build a culture where everyone feels a sense of belonging through our DE&I programs & initiatives. We strive to have a diverse, equitable and inclusive workplace to enable us to attract and retain candidates that feel a sense of purpose and empowerment. Our commitment to DE&I is unwavering and we are steadfast in our mission to continuously foster an environment of respect, trust and transparency. We value diversity and inclusion and believe employees of all backgrounds contribute to our ongoing success. At Advantest, we celebrate and support the needs of our employees regardless of race, color, ethnicity, national origin, religion, age, disability, gender (including gender expression and gender identity), sex and sexual orientation. DE&I at Advantest is more than words to us, they are the Advantest Way.
At Advantest, diversity, equity and inclusion are at the core of who we are. We are continuing to build a culture where everyone feels a sense of belonging through our DE&I programs & initiatives. We strive to have a diverse, equitable and inclusive workplace to enable us to attract and retain candidates that feel a sense of purpose and empowerment. Our commitment to DE&I is unwavering and we are steadfast in our mission to continuously foster an environment of respect, trust and transparency. We value diversity and inclusion and believe employees of all backgrounds contribute to our ongoing success. At Advantest, we celebrate and support the needs of our employees regardless of race, color, ethnicity, national origin, religion, age, disability, gender (including gender expression and gender identity), sex and sexual orientation. DE&I at Advantest is more than words to us, they are the Advantest Way.
Position TypeRegular
