Solutions Support Engineer

We are seeking a Solutions Support Engineerfor a 12+ month contract in Phoenix, AZ.

Experience Required

• Configure and maintain supported systems


• Troubleshoot user issues with supported systems


• Participate in on-call support of production issues


• Trains users in the operation of supported systems


• Coordinate and work with other staff including, but not limited to, vendors, Business Integration Specialists, IT security staff, project managers, other team members, subject matter experts, end users, and executive business partners


• Prepare system, program and customer guides, as well as documentation


• Evaluate workflows and processes in order to seek out improving efficiencies and enhance productivity; write and modify operating procedures

Skills Required

• Ability to troubleshoot and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions.


• Ability to understand and interpret technical manuals and system documentation.

Education Required

• Bachelor's degree in Computer Science or a related field.


• At least one (1) years of related experience to include SharePoint Maintenance and Administration, Content Management System (CMS) configuration and Power Platform troubleshooting

If qualified, interested, and available (or know of somebody who is), please send an updated resume and compensation requirements for immediate consideration to

Bonnie Kutin
Recruiter
Comcentric Inc.