Optical Sales Associate

Optician/Sales Manager
Sales/Service:
Promptly and cheerfully assists patients with frame selection
Demonstrates product knowledge
Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
Accurately prices orders Shows skill in the adjusting and fitting of eye wear.
Problem solves in resolving patient issues with eye wear.
Performs Insertion/Removal training for contact lens wearers
Orders frames, lenses and contact lenses
Rev EHR - Accurately posts charges
Collects monies and posts payments balances journal and locks it each day
Creates a journal for the next day
Secures deposit at the end of the day logs off REV EHR and out of computer before leaving
Maintains an organized and clean work area
Empties HIPAA container into destruction bin
Restocks frames at end of day
Dusts frame shelves monthly
Keeps up with filing on a daily basis
Assists supervisor in bill processing
Verifies patients insurance coverage
Obtains authorizations Pulls previous files
Updates patient demographics as needed
Verifies HIPAA and Privacy signatures are obtained
Other Responsibilities:
Strong customer service orientation
Excellent telephone etiquette
Makes appointments for lens technician and I&R training
Takes messages and follows through
Performs other incidental and related duties as required and assigned.
Background:
High School graduate or GED equivalent
Licensed Optician Preferred