Optical Manager

Insight Vision Care is a family owned private practice looking for a full-time Optical Manager to join our amazing staff. We are seeking someone who works well with doctors and staff, has the ability to learn, and the desire to grow with the company. Ideal candidate is a fast learner, has excellent customer service skills, and is able to work efficiently and well with others. Optical sales experience is a must.

Duties include:
- Oversee the daily operations of the optical department, ensuring smooth workflow and efficient customer service
- Manage and supervise optical staff, including opticians and technicians
- Develop and implement policies and procedures to maintain compliance with HIPAA regulations
- Coordinate with ophthalmologists and optometrists to ensure accurate prescription fulfillment
- Provide guidance and support to staff in areas such as medical billing, insurance claims, and patient scheduling
- Maintain inventory of optical supplies and equipment, ordering as needed
- Assist in training new optical staff members on proper procedures and protocols
- Ensure a clean and organized work environment in accordance with aseptic technique standards
- Collaborate with laboratory personnel to ensure timely processing of eyewear orders

Qualitications:
- Previous experience in an optical setting, preferably in a managerial or supervisory role
- Knowledge of medical terminology, anatomy, and ophthalmic systems
- Proficient in medical billing processes and insurance claims submission
- Strong understanding of HIPAA regulations and compliance requirements
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient in using electronic health record systems

Strong customer service experience is a big plus. Competitive hourly wage and eyewear and contact lens benefits. ABO certification highly recommended. Please reply back with resume.

Job Type: Full-time

Pay: $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Minneapolis, MN 55439: Relocate before starting work (Required)

Work Location: In person