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Form of work
SalaryCurrently, we are seeking a bubbly/outgoing full-time optical Associate/Exam Technician/Medical Receptionist. It is a must that the candidate has at least 1 year of retail and/or medical receptionist experience, and having an optical background is preferred, but not required.
Responsibilities
- Provide superb customer service to every patient, whether in person, over the phone, or via email
- Operate optical diagnostic equipment, including lensometers and retinal cameras
- Ability to multitask while maintaining close attention to detail
- Clean and sterilize equipment as necessary
-Schedule appointments
-Verify insurances
-Check patients in and out
-Collect co-pays
- Provide exceptional customer service to patients and assist them with finding eyeglasses and sun glasses
- Maintain knowledge of current promotions, discounts, and sales events
- Process transactions and order eyeglass lenses and contact lenses accurately and efficiently using the point-of-sale system
- Handle customer inquiries, complaints, and returns in a professional and timely manner
- Maintain a clean and organized sales floor
-Arrange displays
- Collaborate with team members to achieve sales goals
- Stay up-to-date with product knowledge and industry trends
Requirements:
- Previous experience in sales, optical, or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math skills for cash handling and retail math calculations
- Knowledge of medical billing systems, insurance verification, or medical records is a plus
We offer competitive compensation, including hourly pay plus commission and a monthly bonus. Additionally, we provide ongoing training and development opportunities.
If you are enthusiastic, customer-oriented, and have a passion for sales, we would love to hear from you. Apply now to join our dynamic team!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Woodbridge, NJ: Relocate before starting work (Required)
Work Location: In person
