Ops Receptionist - 37971520

Requisition No: 817444
Agency: Environmental Protection
Working Title: OPS RECEPTIONIST - 37971520
Pay Plan: Temp
Position Number: 37971520
Salary: $15 per hour
Posting Closing Date: 12/08/2023
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OPS RECEPTIONIST
State of Florida
Department of Environmental Protection
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida's natural resources and enhance its ecosystem.
The Work You Will Do:
OPS RECEPTIONIST (37971520)
Contact: Christina Dickinson, (352) 610-5660
Christina.Dickinson@FLORIDADEP.GOV
Weeki Wachee Springs State Park is looking for a self-motivated park service professional to fill an OPS Receptionist position providing visitor services. The applicant must possess good visitor service and administrative skills. The applicant must be able to work rotating shifts including evenings, weekends and holidays
The Difference You Will Make:
Florida state parks are managed and preserved for enjoyment by all through providing appropriate resource-based recreational opportunities, interpretation and education that help visitors connect to the Real Florida. SM
How You Will Grow:
DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
Weeki Wachee Springs State Park
6131 Commercial Way
Spring Hill, Florida 34606
Approximately one hour north of Tampa, Weeki Wachee is perhaps the best-known symbol of the yesteryear of Florida tourism. Iconic mermaids perform in pure aquamarine water that flows from a first-magnitude spring. This Old Florida site is also home to the deepest freshwater cave system in the country.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*). For more details consult with People First at 877-562-7287 or go to: https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
• Participation in the Florida Deferred Compensation Plan (457b). For additional details and online enrollment visit MyFloridaDeferredComp.com
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan). (For more information, please click Social Security Alternative Plan (aigrs.com) and read OPS Social Security Alternative Plan;
• Flexible Spending Accounts;

For a more benefits information, visit www.mybenefits.myflorida.com.
*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.
Pay:
$15 per hour
Your Specific Responsibilities:
The employee's primary function is to provide excellent customer service as the first point of contact on entering the Florida State Park.
Responsible for greeting visitors at the park entrance and providing information pertaining to the park and surrounding areas. Inform visitors of the park's features as well as any current and upcoming park activities and events. Collects fees for park entrance and annual permits. Operate a Point of Sale computer system; accurately collect, report and reconcile revenues received. Attend the admissions gate to collect entry tickets and assist in parking lot traffic management, which may require standing for extended periods of time.
Required Knowledge, Skills, and Abilities:
Ability to follow verbal and written instructions; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; accurately prepare reports; collect fees; operate point of sale cash register and credit card terminals; deal with visitor inquiries in a tactful, efficient and courteous manner, both in person and on the phone; understand and apply rules, directives, policies, laws and regulations; Ability to work rotating schedule including nights, weekends and holidays. Skill in using two-way radio communication system. Knowledge and ability to maintain facilities and equipment. Knowledge of arithmetic and good public relations.
Hours up to 27 per week.
OTHER- Performs other related duties as required.
Other Job Related Requirements for this position:
Valid Driver's license.
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_VeteransPreference@dep.state.fl.us
HR_Recruitment@FloridaDEP.gov
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.