Job Description
Essential Skills And Abilities:
- Demonstrated, advanced comprehension of the ophthalmic assistant skills as outlined by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
- Basic understanding of optics and the ability to perform refractometry
- Strong communication and interpersonal skills
- Empathetic personality with concern for patients' needs
- Strong organization with attention to detail
- Ability to work as a team member
- Demonstrated ability to perform comprehensive work ups
- Demonstrated computer literacy
- Ability to travel to satellite offices as scheduled
- Maintain a professional appearance
- Acquaint all new patients with office procedures to which they will be exposed
- Inform patients of the purpose of all tests personally performed, and how the patient will be affected during the tests
- Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications
- Performs accurate and consistent documentation and measurement tasks
- Performs duties consistent with ophthalmic writer/scribe
- Assists physician with laser procedures
- Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control
- Determines which patient should be taken next from the waiting room to have testing initiated
- Escorts all patients from the waiting room for data collection
- Advises patients as to who will see them following testing and makes patients comfortable during wait
- Maintains a smooth flow of patients to the physician, altering the test sequence as required
- Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions
- Communicates with reception to facilitate proper patient flow
- Troubleshoots instruments as necessary
- Seeks advice from more senior staff as necessary, never performing beyond capabilities
- Maintains cleanliness in exam and procedure rooms
- Maintains back up levels of stock in exam and procedure rooms
- Perform other duties as required