Ophthalmic Scribe

Primary Purpose:

This individual is responsible for providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status.

Primary Duties: (*=essential functions)

• To accurately document examination findings, proper coding/billing
• To complete assessment and plan in a timely manner.*
• To ensure proper transmission of electronic prescriptions and documenting chart correctly.*
• To assist during the exam such as holding the patients head in slit lamp, instilling eye drops, providing instruments and following directions in a medical emergency. *
• To provide appropriate written instructions, and/or printed patient education material.*
• To assist and ensure patient understands all instructions.*
• To maintain efficient patient flow, including monitoring Room Manager and alerting physician to patient related messages.*
• To assist patient with completion of forms (i.e. DMV, legally blind letter, PAP)*
• To assist physician with minor office procedures including laser procedures and proper instrument set-up.*
• To audit the provider schedule at least weekly.*
• To complete all To-Do messages daily.*
• To stock provider rooms daily with instruments, medications and medical supplies.*
• To interact and communicate (both verbally and written) effectively and professionally with clinic supervisors, front desk personnel, fellow scribes, technicians, testers and all staff.*
• To assist with telephone support regarding ocular emergencies, prescription refills and patient care questions.*
• To escort patients to and from waiting areas using patients surname.*
• To perform other duties as assigned.

Position Requirements:

• High School Diploma or GED
• Some college preferred
• 1-2 years ophthalmic experience
• Unexpired certification as Ophthalmic Scribe or ophthalmic technician
• Requires general knowledge of medical terminology, ophthalmic knowledge preferred
• Requires ability to maintain strict confidentiality of all patient information
• Requires strong computer competency including intermediate knowledge and experience with Excel, Word and Outlook (calendar/email), data management programs and the ability to easily adapt to new software applications or data management systems
• Ability to walk or stand for multiple hours per day
• Bilingual preferred, not required
• Requires ability to work well in a team situation or in any other role assigned or at any other clinic site
• Requires ability to be productive and manage time accordingly and prioritizing tasks to meet deadlines
• Requires excellent spelling and strong organizational skills with high attention to detail
• Requires ability to perform accurate documentation within set deadlines
• Requires ability to recognize and seek advice when needed
• Requires ability to function as a reliable, punctual, flexible and responsive team member
• Requires ability to be proactive and competent in problem solving
• Requires ability to type or write legibly in a dimly lit setting