Operations Supervisor ( Lyndhurst , Nj)

AX9 Security, Inc. is hiring a OPERATION SUPERVISOR . Multiple shifts are available in local cities with part time and full-time positions open. Apply today to find your perfect fit.

AX9 Security, Inc. is one of the fastest growing security providers in the nation. This position provides an essential role for our clients and communities. We help maintain safety protocols while staying vigilant during patrols and securing our clients assets. Joining the AX9 team is an opportunity to grow with one of the Nation's leading security companies. We look forward to having you on the team.

The selected candidates will perform various security officer duties as outlined by contract requirements and site-specific post orders.

These duties may include:

• Oversee and approve employee time entries to ensure accuracy and adherence to established work schedules.
• Develop and maintain comprehensive vendor profiles, including contact information and services provided
• Regularly monitor time and attendance systems to track employee clock-ins and ensure timely and accurate record-keeping.
• Maintain accurate records of employee call-offs and communicate relevant information to the scheduling team
• Implement strategies to minimize the impact of unexpected absences on operations
• Take an active role in managing employee clock-ins and outs, especially during peak operational periods or staff shortages
• Conduct periodic audits to verify compliance with lunch break policies
• Collaborate with department heads to ensure adequate staffing levels
• Conduct site inspections as required to assess operational effectiveness and address any site-specific issues.
• Keep a vigilant eye on missed tours and implement corrective actions to maintain service quality
• Create and dispatch alarms as necessary, ensuring timely response and resolution
• Collaborate with security and response teams to enhance alarm monitoring processes
• Personally respond to alarms and incidents, demonstrating effective crisis management skills
• Take proactive measures to locate replacement staff in cases of no call, no show incident
• Document and address NCNS occurrences according to company policies
• Generate and manage device codes for operational equipment, ensuring proper tracking and utilization
• Provide support and guidance to staff members in navigating time and attendance systems in TrackTik.
• Proactively address operational issues with a focus on resolution at the lowest possible escalation level
• Establish a protocol for periodic well-being checks, contacting on-site staff to ensure their safety and address any immediate needs

*** NY/NJ Guard Card License Required***

*** Valid Driver License is Required for this position***

*** Must be over the age of 25***

***Schedule consist of Nights, Overnights, & Weekends***

(Office is Located in Lyndhurst NJ)