Address
Form of workPosition Title: [[Mail Operations Supervisor]]
Reports To:
Salary: [[Experienced ]]
Pay Grade: 12
Other Forms of Compensation:
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.Click here to view the step-by-step instructions to refer a friend to this position.
In this role, you will supervise and coordinate activities of clerks who open, sort, and route mail, in addition to preparing outgoing material for mailing. Under your leadership, the office will exhibit an efficient and organized operation.
Key Responsibilities:
- Reads letters and determines department or official for whom mail is intended
- Determines work procedures, prepares work schedules, and expedites workflow
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
- Prioritizes work and manage staff levels appropriately
- Establishes a full understanding for the utilization of Compass Group reporting systems
- Produces client invoicing/billing in a timely and accurate manner
- Performs other duties as assigned
Qualifications:
- High school diploma; College Degree is a plus
- Facilities Experience, preferred not required
- Proven customer service related experience
- Competent computer skills including MS Office (Word, Excel, etc.) or equivalent
- Excellent communication skills - written and verbal
- Ability to effectively work both individually and in a team environment
- Ability to lift up to 40 pounds
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Eurest services maintains a drug-free workplace.
