Operations Supervisor

Benefits:

• Car allowance
• Opportunity for advancement
• Training & development

Operations Manager
Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
As a Surface Experts Operations Supervisor, your job is to build relationships with customers who work in property management and facilities maintenance while supporting and leading a team of technicians. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process.
Job Benefits:

• Competitive salary with car allowance.
• Paid holidays and accruable vacation.
• Job advancement opportunities.
• Bonus potential after 90 days.

Job Duties and Responsibilities:
Meeting with 10-15 contacts a day.

• On-site visits, phone calls and email follow-ups
• In a variety of industries including Property Management, Hotels, Movers, Builders... etc.
• Leading a group of technicians by example while managing their inventory, training, and work schedule.
• Working a schedule of repairs daily.
• Supporting our technicians in troubleshooting their work.
• Documenting activities in CRM; from lead to work order and all steps in between
• Reporting accurately and weekly
• Brainstorming to find new leads and opportunities

Required Qualifications:

• Goal-oriented, self-starter, and energetic
• Licensed to operate a passenger car and have a clean driving record
• Professional, caring and service-minded
• Readiness to work with a metrics-based, process-driven team

Preferred Skills:

• General working knowledge of property and/or construction industry
• Experience in a trade, and a strong ability to learn new skills
• Experience leading a crew of technicians by example

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.