Operations Supervisor

We are looking for a detail-oriented individual to join our team as the Operations Supervisor. To succeed in this role, you should also be a good problem-solver with sharp, analytical thinking. The responsibilities of the Operations Supervisor include training and supervising employees, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties. Project management and effective communication are important operation supervisor skills.

Objectives:

• Assign work to employees to meet planned shipping schedules. Check and prioritize shipments as required
• Ensure incoming loads are accurate.
• Ensure that the warehouse operates at peak efficiency ? with customer satisfaction as the primary goal ? by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, quality, accuracy, and shipping methods
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations while controlling and managing inventory and logistics Maintain a clean, safe, and healthy work environment by establishing and enforcing standards and procedures and by complying with company and legal regulations

Responsibilities

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Schedule and oversee the warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
• Meet regularly with the supervisor and warehouse team to analyze productivity and develop actionable plans for loss prevention
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with all stakeholders to ensure on-time delivery
• Ensure each order is accurate prior to leaving the building
• Provide support to warehouse staff as needed to fulfill order requirements, receiving & and shipping
• Main backup to facility manager
• Manage sales counter for walk/call-in customers along with daily quotes and sales orders
• Work with the area manager on larger customer bids

Required skills and qualifications

• High school diploma or equivalent
• Three or more years of experience in a warehouse role managing hourly employees
• Excellent problem-solving skills and leadership qualities
• Ability to work collaboratively with all levels of company staff
• Ability to deliver effective feedback, both written and verbal

Preferred Qualifications

• Associate degree (or equivalent) in logistics or supply chain management
• License to operate a forklift