Operations Supervisor

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action - our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn't just about taking on a new job, it's about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

• We protect our colleagues and communities through safe practices everywhere, every day.
• We are committed to serving our customers and communities by going above and beyond to exceed expectations.
• We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
• We are driven to deliver results in the right way.
• We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Ops Supervisor Industrial Svcs is responsible for supervising the day to day management of Industrial Environmental field services in a geographically dispersed area. The Ops Supervisor Industrial Svcs may oversee leads, environmental field technicians, drivers, helpers, field chemists and warehouse staff and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Ops Supervisor Industrial Svcs ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

PRINCIPLE RESPONSIBILITIES:

• Supervises operations which may include confined space entry, cleaning up or processing non-hazardous and hazardous waste, loading/unloading of containers, end dumps, drums, tracking of material, record keeping and performing treatments.
• Supervises leads and other staff during service delivery.
• Trains and mentors new employees.
• Oversees effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees; implements and maintains an effective loss control and safety program.
• Conducts all required safety meetings and conducts all business activities in accordance with Company policies and procedures.
• Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
• Resolves unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
• Performs job walk-throughs and site evaluations.
• Responsible for executing jobs as designed and at cost or communicating variance.
• Works closely with the sales team to ensure that client needs and customer policies are being met on a regular basis.
• Determines requirements necessary to optimize operations, measures and reports results, and creates and implements projects at facilities to improve efficiencies.
• Establishes and adjusts work procedures and unit/site staffing to meet schedules, using knowledge of capacities of personnel and equipment.
• Builds and develops talent on the team, understands employees' career goals and provides coaching to get employees ready for advancement within the Company.
• Establishes productivity goals where needed; ensures adherence to operating standards; and manages labor hours and disposal expenses per established and agreed plans.
• May travel overnight up to 20% of the time.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Bachelor's Degree in Chemistry, Biology or other Natural Science.
• High level of understanding of the Company's equipment and services.

MINIMUM QUALIFICATIONS:

• High school diploma
• Minimum of 3 years lead or supervisory experience.
• Valid driver's license.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.