Operations Manager

How to Apply

Email cover letter and résumé to search@brooklyn.org (no reference letters or phone calls please!) and please list Operations Manager in the Subject line.

About Brooklyn Org

Brooklyn Org is a champion for Brooklyn, bringing together Brooklynites, Brooklyn backers, businesses, and broader believers in equity and racial justice to be a new model for local philanthropy, built from the ground up.

Since its founding in 2009 as Brooklyn Community Foundation, Brooklyn Org has moved over $100 million to nonprofits through its strategic grantmaking and Donor Advised Funds, while driving action to address urgent crises and long-term change in Brooklyn. Each year, Brooklyn Org partners with Brooklyn residents to invest more than $5 million in high-impact nonprofits advancing racial justice at every level across the borough. Learn more at brooklyn.org.

Position Overview

The Operations Manager supports the functioning, implementation, and management of the internal office operations to always ensure an inclusive and responsive office culture and climate. The Operations Manager is accountable for all Board activities.

This is a full-time position based in Brooklyn and reports directly to the Chief Operating & Financial Officer (COFO).

Responsibilities

Responsibilities include but are not limited to the following as needed to meet the goals and objectives:

Board Operations Management

• Acts as the primary Board liaison for all communications
• Assists the COFO on preparation for and execution of timely and efficient Board meetings
• Manages revisions and updates to Board Reference Guide
• Manages revisions and updates to Board Member Contact List and Committee Assignment List
• Ensures Board Drive is always updated and without errors
• Records quarterly Board Meeting Attendance and Annual Attendance
• Oversees Board Meeting calendar and invitations/RSVPs for Board and Staff
• Manages Board Meeting space rental, room setup, technology, and food/beverage ordering and delivery
• Records and prepares minutes for Board Meetings and specified Board committee meetings
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues

Operations Management

• Develops strategies and processes to support accountabilities, internal collaboration, error free, and high-quality deliverables
• Develops and executes strategies for office environment (physical and employee engagement)
• Supervises direct report, Office Assistant
• Ensure all office equipment is working properly at all times
• Identifies, documents, and implements opportunities for continuous improvement
• Manges CEO’s internal calendar
• Special projects as directed by President & CEO and COFO
• Liaison between landlord and Brooklyn Org
• All other responsibilities as directed

Abilities and Competencies:

• Strong follow-up and follow-through skills
• Excellent project management and communication skills, and ability to multitask
• Strong management and emotional intelligence
• Excellent customer service skills and attention to detail
• Entrepreneurial approach to work
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proficiency with Zoom, Microsoft Teams, Google Meet, and other virtual platforms
• Passion for creating opportunities for Brooklyn’s residents
• Commitment to Brooklyn Org’s racial equity focus and core values

Qualifications:

• Bachelor’s degree with 5-8 years’ work experience preferred
• Ability to multitask, work in a high-performance environment, with tight deadlines and changing priorities
• Strong project management skills preferred
• Demonstrated ability to plan and organize projects
• Experience with office relocation, configuration, and set up a plus
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proficiency with Zoom, Microsoft Teams, Google Meet, and other virtual platforms
• Experience supervising a team
• Commitment to excellence and high standards
• Demonstrated commitment to Brooklyn Org’s vision and values, specifically racial equity, and social justice

Additional Information

Brooklyn Org offers an excellent benefits package, which includes 30 days paid time off, 11 holidays, birthday PTO, summer Friday half days, employer-paid health and dental insurance, and a friendly work environment.

Currently, full-time employees are required to come into the office at least 3 days a week, subject to workload and in person collaboration needs.

Brooklyn Org is an Equal Opportunity Employer. In alignment with its Racial Justice Lens, the Organization is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, the Organization does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Operations: 5 years (Preferred)

Work Location: Hybrid remote in Brooklyn, NY 11238